Job summary We are seeking a position of a ward clerk covering a 7 days service on The Mary Anning Unit. You need to be flexible and reliable to provide an efficient and effective reception service to patients, visitors and the wider multi-disciplinary team. A flexible approach to a working shift pattern is required, this does not include night shifts. Your shifts will cover 7 days a week, on rotation to cover the weekend shifts. You will need excellent interpersonal and communication skills who can work well under pressure, using initiative & common sense. Main duties of the job The Mary Anning Unit is a busy, yet friendly place to work. The department is a 38 bedded care of the older persons unit which has a high volume of admissions and discharges. You will be responsible for taking phone calls, liaising with the nursing team and booking transport for the patients, if required. You will also be required to maintain the electronic systems including PAS, Patient tracker and Electronic Discharge summaries ( EDS) Experience of working in a busy environment is desirable but not essential. However, the ability to be a team player and have the desire to support the team in providing an excellent service for our patients, their families, & carers, most definitely is About us At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups. Date posted 27 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Pro Rata Per Annum Contract Permanent Working pattern Part-time Reference number 405-25-AC128MAU-A Job locations Dorset County Hospital Williams Avenue Dorchester DT1 2JY Job description Job responsibilities Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification. Please contact us at Recruitmentdchft.nhs.uk if you are unable to view or download the attachment. For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online. We regret that we cannot accept applications for this role from candidates under 18 years old. If you are 17 years and 9 months, you can apply but please be aware we will not be able to start your role until you are 18. Job description Job responsibilities Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification. Please contact us at Recruitmentdchft.nhs.uk if you are unable to view or download the attachment. For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online. We regret that we cannot accept applications for this role from candidates under 18 years old. If you are 17 years and 9 months, you can apply but please be aware we will not be able to start your role until you are 18. Person Specification Education, Qualifications & Training Essential Educated to GCSE Level or equivalent Desirable Level 3 NVQ in Administration or equivalent Skills, Abilities and Knowledge Essential Clerical experience within the last 3 years Experience of working with computer systems Evidence of ability to communicate with all levels of staff and members of the general public Evidence of ability to work on own initiative but also part of a team Evidence of ability to respond to quickly changing priorities and organising and prioritising own workload to meet deadlines. Evidence of ability to share knowledge and skills with new members of the team and provide support on a daily basis An understanding of the meaning of confidentiality and the requirement for this to be maintained. Desirable Knowledge of PAS system, booked admissions or other database system Experience & Knowledge Essential Pervious experience within a clerical environment in a Health care setting Person Specification Education, Qualifications & Training Essential Educated to GCSE Level or equivalent Desirable Level 3 NVQ in Administration or equivalent Skills, Abilities and Knowledge Essential Clerical experience within the last 3 years Experience of working with computer systems Evidence of ability to communicate with all levels of staff and members of the general public Evidence of ability to work on own initiative but also part of a team Evidence of ability to respond to quickly changing priorities and organising and prioritising own workload to meet deadlines. Evidence of ability to share knowledge and skills with new members of the team and provide support on a daily basis An understanding of the meaning of confidentiality and the requirement for this to be maintained. Desirable Knowledge of PAS system, booked admissions or other database system Experience & Knowledge Essential Pervious experience within a clerical environment in a Health care setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Dorset County Hospital NHS Foundation Trust Address Dorset County Hospital Williams Avenue Dorchester DT1 2JY Employer's website https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)