Talent Guardian is working with a Ferndown-based company seeking an enthusiastic Telesales Executive to join their team. This full-time, permanent role offers a fantastic opportunity for someone passionate about customer service and building relationships. The Telesales Executive will be primarily customer service-focused, ensuring exceptional service while supporting sales efforts through relationship-building and lead generation.
Main Responsibilities:
1. Initiate and maintain customer contact through outbound calls.
2. Provide outstanding customer service while identifying new business opportunities.
3. Maintain accurate records and input data into the CRM system.
4. Build and sustain positive relationships with prospective and existing clients.
5. Meet achievable weekly and monthly targets focused on customer engagement and satisfaction.
6. Develop a thorough understanding of the company’s products and services to confidently address customer needs.
What we are looking for?
1. Exceptional communication skills with a strong customer service orientation.
2. Methodical and organised with excellent time management skills.
3. Confident, professional, and able to establish rapport effectively.
4. Proficient in Office365 and CRM systems with multitasking abilities.
5. Maintains a polished appearance and strives for excellence in all aspects of the role.
6. Proactive, independent worker who thrives on delivering results.
Why Apply?
This role offers a supportive and professional environment with a focus on customer service and relationship management, rather than high-pressure sales. It’s an excellent opportunity to join a company that values communication, collaboration, and exceptional service.
Monday - Friday 8:30am - 5pm!
Apply now to start your journey as a Telesales Executive and make a real impact.
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