Role: Customer Service Co-ordinator / Client Account Manager - 1 year Maternity Contract
Location: Uckfield
Hours: 8-5pm with a hour lunch. Office based. Small friendly supportive team!
Salary: £28,000 - £30,000 per annum + excellent benefits including 24 days annual leave + Bank Holidays, Parking, Pension.
Are you looking for an exciting opportunity to join a dynamic and thriving organisation? Our client, a key player in the industry, is seeking a motivated and customer-focused individual to join their team as an Account Manager. In this pivotal role, you will have the chance to make a real impact by providing exceptional service and building strong relationships with customers.
We are searching for a customer-focused individual who excels at communication, both within and outside the organisation. A team player with excellent multitasking and prioritisation skills, you thrive under pressure and tight deadlines. With a flexible approach to work, you'll meet customer demands and ensure their satisfaction.
The ideal candidate will be confident with a great sense of humour. You'll be a proactive and ambitious team player who can handle multiple products for 4-5 customers with good IT skills within Microsoft Office (Word, Excel, Outlook etc).
As a Client Account Manager, your responsibilities will include:
* Building strong relationships with customers through daily communication
* Booking production to accommodate customers' orders and forecasts
* Collaborating with our operations team to ensure order completion
* Coordinating with suppliers for timely delivery of stock
* Reconciling monthly stock figures and providing valuation to accounts
* Resolving invoice and order discrepancies with customers and suppliers
* Booking transportation for stock collection and delivery
* Generating various customer reports on a regular basis
* Managing stock levels through our system
* Attending customer meetings on-site or at their premises
If you are driven, enthusiastic, and eager to be part of a vibrant team, this is the opportunity for you! Apply now and embark on an exciting journey as an Account Manager. A driver would be ideal due to the role and location.
This role is being managed by Debbie Foster - Office Angels - Tunbridge Wells - 01892 614242
debbie.foster@office-angels.com
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