Company: TJ Hughes
Role: Security Guard
Location: Wolverhampton WV1
TJ Hughes are currently recruiting for a 30 hour Security Guard to join the store team based at our store in the Mander Square Shopping Centre.
This role is for 30 hours per week, to be worked over any days out of Sunday to Saturday.
Responsibilities
As a Security Guard the main purpose of your role is to keep a watchful eye on Company stock, staff and customers. Acting like a human CCTV camera your primary role is preventing any theft or damage from taking place within the store and although you are not a retail assistant often you may need to direct customers towards colleagues who can help.
• To maintain a high-profile visual deterrent on the sales floor to prevent theft.
• To patrol the shop floor to prevent and detect theft and only as a last resort detain persons for theft (strictly adhering to ASCONE procedure).
• To arrest any persons found committing an indictable offence within the confines of the store ensuring that any arrest is carried out within the law and in accordance with store policies and procedures.
• To maintain good order on the shop floor and discourage anti-social behaviour.
• Refuse admission to or escort undesirable elements from the store.
• Convey store policies and emergency procedures to visitors.
• To advise customers politely when the store is closing for the day.
• Maintain high standards of conduct and personal presentation (smart, clean and tidy in full uniform, badge) at all times.
• To monitor merchandise displays and to report to management any known or suspected loss.
• To be aware of your responsibilities in terms of health and safety.
• Any other duties as required in accordance with the needs of the business/store operations.
Required Skills
• Experience of working within a security / loss prevention function preferably from a fast-paced retail background.
• Excellent observational skills
• Good IT skills
• Excellent communication skills
• Excellent written skills
• Active listening skills
• Ability to use security equipment
About Us
TJ Hughes is your value retailer. Trading since 1912, we are providing worldwide designer brands and quality goods at great value. We have been dedicated and evolved over the last ten years to meet the needs to all of our customers and 800 employees. TJs invests in training and developing our teams to ensure the highest levels of buying knowledge, accurate merchandising and customer service; from the point of order to delivery. Our exceptional team travel the world to source not only the essentials, but innovative and inspiring products at competitive prices. We have modernised the way our traditional high street department stores operate to succeed in an environment that many have found challenging in recent years. At the same time, we are now a fast-growing digital retailer across multiple online platforms, adding to the success of our retail business and setting strong foundations for further evolution.
We are looking for talented and enthusiastic people who are passionate about retail and who want to be part of something exciting. We specialise in fashion, beauty, accessories and home, including electrical, home furnishings and seasonal; all aimed at providing our customers everything they might need at real ‘value for money’.
This is a fantastic opportunity for a positive ‘can do’ individual and we are looking for talented and enthusiastic people who are passionate about retail and who want to be part of something exciting.
If you feel you are the ideal candidate, then we would really love to add you to our team.
To apply please email your CV and covering letter explaining why you are the right person to join our team to our recruitment email address.