Resident Involvement Officer Kent (Sevenoaks Office Base) Housing Association Permanent 37 hours - Hybrid/Flexible Working Available£37,291 per annum
Join a dynamic Housing Association as a Resident Involvement Officer to drive meaningful resident engagement and contribute to the delivery of innovative involvement strategies. THE ROLE As a Resident Involvement Officer, you will be pivotal in supporting and delivering resident involvement initiatives, ensuring residents have a voice in shaping services.
* Lead and support resident involvement groups, projects, and initiatives.
* Facilitate innovative approaches to resident involvement and identify improvement opportunities.
* Raise the profile of resident involvement across the organisation.
* Engage residents in a diverse and inclusive manner.
* Maintain accurate records of involvement activities.
* Provide detailed reports and assist in preparing reports for the Executive Team and Board.
* Collaborate with external partners and housing professionals to share and enhance best practices.
THE CANDIDATE The ideal candidate will have previous experience in a similar role with a focus on resident or customer engagement.
* Strong organisational and administrative skills.
* Experience in researching, planning, and evaluating projects or events.
* Ability to understand and utilise performance information and data.
* Proficiency in Microsoft Office and adaptability to new technology.
* A clean driving licence and access to a vehicle.
THE CONTRACT
* 37 hours per week
* Permanent
* Hybrid working model with flexibility for evening and weekend events.
HOW TO APPLY To apply for this role, please email a copy of your CV to or call on to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!