Tees Esk and Wear Valleys NHS Foundation Trust
A fantastic opportunity has arisen for a conscientious and dynamic team administrator to join the close-knit and supportive perinatal community mental health team.
The perinatal community mental health team servicing North Yorkshire has clinical staff based in North Moor House, Northallerton and Windsor House, Harrogate, providing a community service to support women and birthing people who are experiencing mental health difficulties during pregnancy or in the first year after they have had their baby.
As a member of this ever-growing and friendly team, you will work in a team office area of high activity; no two days are the same. If you are looking for a new challenge, enjoy variety in your work, and want to be part of a team striving to make a difference, we welcome your application for this role.
Main duties of the job
Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not. We are looking for individuals with a passion for people, customer service experience, extensive organisational skills, an interest in working in a health care setting, and a 'can do' attitude.
This role is at the heart of a dedicated and caring team and is pivotal in the day-to-day operations. As part of the administration team, you will work closely with the medical secretaries, Consultants, and Nursing colleagues, supporting them in ensuring that high standards are maintained and they have everything they need to provide the best possible care for the service users.
We are looking for someone who feels comfortable multi-tasking in a busy environment, can communicate confidently, is thorough and takes pride in their work, can build strong working relationships with a variety of people, can prioritise their workload, and work to deadlines.
About us
With a starting salary of £24,071 per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays), and access to other NHS staff benefits and discounts, this job has a lot to offer. There are many training and development opportunities available, giving you the chance for career progression.
All staff have regular 1-2-1s, quarterly supervision meetings, and an annual appraisal, which provides opportunities for discussion around achievements, challenges, and aspirations.
Staff recognition is very important to us; we work closely with colleagues to support development, the staff voice, and to recognise teams and individuals through our Greatix and Star Award schemes.
We recognise that Administrators are professionals and a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services, helping us achieve our aim of consistently providing safe and high-quality care for our service users.
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person Specification
Qualifications
* Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Leadership and Management.
* Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. If an applicant does not have the above qualifications or cannot provide evidence of the certification, they MUST achieve the required standards during their probationary period.
Experience
* Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute taking, data input, collating and presenting information).
* Customer Service experience (face to face, answering calls, correspondence).
* Experience of organising competing demands and workloads.
* Experience of setting up and maintaining administrative systems and processes.
* Experience of working autonomously and proactively.
Knowledge
* Comprehensive knowledge of Microsoft Office applications.
* Understanding of data protection and the need for confidentiality and how to maintain this.
* Knowledge of office systems and processes.
Skills
* Good interpersonal and communication skills (articulate, meaningful, legible, and appropriate to the audience).
* Good organisational skills and able to prioritise workload and work on own initiative within procedures.
* Ability to work as part of a team, sharing knowledge and training.
* High level of attention to detail and quality of work.
* Demonstrate accurate keyboard skills through the ability to word process documents and complete information accurately.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Address
North Moor House, Northallerton or Windsor House, Harrogate
£24,071 to £25,674 a year pro rata, per annum
Contract
Permanent
Working pattern
Part-time
Reference number
346-NYA-172-24
Job locations
North Moor House, Northallerton or Windsor House, Harrogate
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