Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where no two days are the same? We're seeking a Building Support Assistant to join our client on a temporary basis. You will need to be available to start this role asap and be happy to work on a rota pattern between the hours of 7:30am-10:30pm.
Type: Temporary for a few months, Full-time, Mon-Fri
Hours: Rota Pattern
Week 1: Mon-Fri 07:30am- 3:30pm
Week 2: Mon-Fri 2:30pm - 10:30pm
Salary: £11.96 per hour
Location: Cardiff
About the Role:
As a Building Support Assistant, you'll play a crucial role in supporting the Building Support Manager and Team Leader. You'll be responsible for a defined zone of buildings, ensuring operational requirements are met and delivering a seamless, highly customer-centric front-of-house service for all internal and external customers.
Key Responsibilities:
1. Handle both simple and complex enquiries professionally, following established procedures.
2. Provide a high level of customer service at all times.
3. Establish strong working relationships with key contacts to maintain and improve service levels.
4. Support team objectives and contribute to the training of new team members.
5. Demonstrate flexibility in working patterns and hours to meet changeable business demands, including out-of-hours events.
If this sounds like something you are interested in, please apply today!
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