Job summary
We are looking for an experienced,motivated and caring health care assistant to join our friendly Cityside NeighbourhoodTeam.
We pride ourselves on providingoutstanding care to patients in the Worcester City area. Working within theNeighbourhood team is both rewarding and varied, giving you the opportunity towiden your skill base and achieve great job satisfaction. Your role within theteam is essential in allowing patients to achieve optimum function within theirown home.
The Neighbourhood Team operates from07:30-18:30 each day and you will work, 08:30-16:30 or 10:30-18:30shift patterns on a roster basis.
Our Neighbourhood team consists ofCommunity Nurses, Physiotherapists, Occupational Therapists, HealthcareAssistants and administrative staff; with GP and social care colleaguesworking closely alongside.
We aim to deliver an effective, highquality service that puts patients at the centre of their own care.
In return we offer a nuturing teamenvironment, learning and development opportunities, supervision and wellbeingsupport. If you would like to discuss informally if this is the right role foryou, please get in touch with the Recruiting Manager who can be found on thetop right-hand side of the advert.
Main duties of the job
While on duty you will either be working alone or alongsidecolleagues to support delegated tasks in line with Trust standards and corevalues. Each task will have been assessed by a qualified Health careprofessional and a care plan will be in place for you to follow and report backon. Tasks may include personal care, supporting daily activities, participatingin manual handling and other allocated tasks such as dressing wounds, settingup equipment, and recording observations. All clinical documentation isrecorded in line with Trust guidelines and you will give daily handovers toteam leads summarising your involvement with your allocated patients. Clear andtimely Communication is key to your role which may be in a verbal, non-verbalor written format to support patient centred care.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust,we are working together to deliver outstanding care. We run community hospitalsand community health services across Worcestershire and provide mental healthand learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people ofall ages, experiencing both physical and/or mental health conditions from over100 sites.
We will support you to thrive; offer flexibleworking options for a great work-life balance, help you fulfil your ambitions,and empower you to make positive changes within your team or service. We valuediversity and encourage applications from people of all backgrounds, cultures,and ethnicities.
What we offer;
1. 27 days leave plus bank holidays, increasing up to33 days with long service
2. Generous NHS pension and enhanced pay when you workunsocial hours
3. Flexible and agile working opportunities
4. Great maternity, paternity, and adoption support
5. Wide range of supportive staff networks
6. Health and wellbeing opportunities
If you would like to know more, please visit ourwebsite.
Sharingyour data - As a data controller we may sometimes need to process your data topursue our legitimate business interests, for example to request a survey fromyou (optional), to support the Trusts understanding of where you gainedinterest in working for the Trust.
Job description
Job responsibilities
The postholder will behave consistently with the values andbeliefs of the Organisation and act as a role model to colleagues to maintainthe highest standards of professionalism; taking responsibility for themselves,their quality of work and the service they provide.
Key responsibilities will include:
Maintaining accurate and contemporaneous records inaccordance with Trust policies/procedures; while maintaining confidentiality atall times.
Ensuring a safe working environment by adhering to Trustpolicies and health and safety guidelines
Provide a high standard of outcome orientated care andsupport following a care/recovery plan under the supervision and guidance ofqualified health care professionals
Maintaining effective communication systems within theintegrated team, with other agencies, the voluntary sector, the client andcarer.
For full details of the duties and criteriafor the role please refer to the job description and person specificationattached.
Person Specification
Skills & Abilities
Essential
7. A positive attitude and be able to act on feedback
8. Ability to communicate clearly and effectively in English in both verbal and written formats
9. Ability to cope with difficult/emotionally distressing/ challenging situations
10. Ability to work autonomously and as part of a team
Additional Criteria
Essential
11. Willing to undertake further relevant training programmes
12. Ability to meet the travel requirements of the post
Qualifications
Essential
13. Level 3 qualification ( NVQ 3, A-level) in Care or Level 2 qualification ( NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post
14. Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
15. I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Desirable
16. Intermediate skills programme
Experience
Essential
17. Experience of working with older adults in a health/social care setting
Desirable
18. Community experience of older adults with physical and/or mental health problems
19. Experience of working and liaising with staff from different disciplines
Knowledge
Essential
20. Basic knowledge of physical/mental health conditions
21. A level of understanding of rehabilitation