Job summary We are looking for a dynamic, experienced, and ambitious Deputy Head of Pay Pensions and Benefits to help manage and transform our service. You will help manage the of the outsourced payroll and pension provider for UHL to ensure that we deliver on KPI's and we continue to shape and transform the service in relation to pay, pensions and staff befits for all staff at UHL. The ideal candidate will be a strategic thinker, continually striving for service improvements and possessing strong leadership skills with the ability to quickly adapt to an ever-changing environment. You will be self-motivated and lead on implementing practices to enhance the service with the ability to work to tight deadlines with minimal supervision. Main duties of the job Requires specialist knowledge for procedures and practices relating to all terms and conditions of service e.g. Agenda for Change, NHS Pensions, Trust policies, To challenge and propose changes that enhance the service delivery and to champion such changes to the trust Be fully conversant with all systems used for payroll processing as well as those used for storing/retrieving data Analyse, investigate and resolve complex pay/financial queries and discrepancies from management, employees, and external organisations telephone and written, accurately and promptly and in a sensitive manner, understanding the need for confidentiality. Maintain procedures to ensure that confidentiality, accuracy, and security of information is always maintained in accordance with current legislation, policies, and procedures. Assist the Head of Pay, Pensions and Benefits to develop payroll processes that that effective compliance and governance. Demonstrate effective stakeholder management across different services and at all levels. Pro-actively manage stakeholders, respond to and resolve conflict when this arises through facilitation or other appropriate mechanisms. Deputise for the Head of Pay Pensions and Benefits during their absence, attending meetings and making decisions as necessary. About us Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals: high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all: we are compassionate, we are proud, we are inclusive, and we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/ Date posted 04 February 2025 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year per annum / pro rota for part time hours Contract Permanent Working pattern Full-time Reference number 358-6935343-COR Job locations Leicester General Hospital Gwendolene Road Leicester LE5 4PW Job description Job responsibilities Ensure flexibility of projects, and service relationship with projects if required to meet conflicting/changing requirements. Propose changes that support new methods of service delivery and establish and continuously evaluate how to incorporate users more into reviewing the teams processes and outputs. To challenge and propose changes that enhance the service delivery and to champion such changes to the trust. Be fully conversant with all systems used for payroll processing as well as those used for storing/retrieving data. Requires specialist knowledge for procedures and practices relating to all terms and conditions of service e.g. Agenda for Change, NHS Pensions, Trust policies, Local agreements and Statutory legislation and relate them to the payroll environment. To provide expert advice on data and compliance ensuring that Clinical Groups/ Corporate Services teams comply with all Trust requirements for payroll, pensions and staff benefits. Job description Job responsibilities Ensure flexibility of projects, and service relationship with projects if required to meet conflicting/changing requirements. Propose changes that support new methods of service delivery and establish and continuously evaluate how to incorporate users more into reviewing the teams processes and outputs. To challenge and propose changes that enhance the service delivery and to champion such changes to the trust. Be fully conversant with all systems used for payroll processing as well as those used for storing/retrieving data. Requires specialist knowledge for procedures and practices relating to all terms and conditions of service e.g. Agenda for Change, NHS Pensions, Trust policies, Local agreements and Statutory legislation and relate them to the payroll environment. To provide expert advice on data and compliance ensuring that Clinical Groups/ Corporate Services teams comply with all Trust requirements for payroll, pensions and staff benefits. Person Specification Training and Qualifications Essential Advanced Theoretical Knowledge of payroll, pensions and staff benefits acquired through qualification and/or experience. Post Graduate Diploma level or Equivalent relevant experience Proven experience of managing and delivering an NHS payroll, Benefits and pension service Desirable IPPM Diploma Experience Essential Exceptional team leader and customer service skills Current experience of staff management Desirable Contract management experience of an external payroll, pensions service Communication Skills Essential Strong communication and interpersonal skills giving the ability to influence at senior levels and proven networking skills that help change and transformation become embedded in the wider trust, Person Specification Training and Qualifications Essential Advanced Theoretical Knowledge of payroll, pensions and staff benefits acquired through qualification and/or experience. Post Graduate Diploma level or Equivalent relevant experience Proven experience of managing and delivering an NHS payroll, Benefits and pension service Desirable IPPM Diploma Experience Essential Exceptional team leader and customer service skills Current experience of staff management Desirable Contract management experience of an external payroll, pensions service Communication Skills Essential Strong communication and interpersonal skills giving the ability to influence at senior levels and proven networking skills that help change and transformation become embedded in the wider trust, Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospitals of Leicester NHS Trust Address Leicester General Hospital Gwendolene Road Leicester LE5 4PW Employer's website https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)