Apply now Job no: 502330
Work type: Permanent Full Time
Location: Wembley
Categories: Customer Engagement
Activ merged with national disability services provider genU from July 1, 2024. We are excited about the opportunities this brings our customers and staff, with a national presence and great career opportunities as one of Australia's largest five NDIS providers.
If you’re looking for an opportunity where you can really make a difference and our values resonate with yours, then come join us!
We offer generous benefits such as:
* Salary-sacrificing options up to $18,550 to increase your take-home pay
* Flexible work options for work-life balance including working from home
* Training through Activ’s RTO
* Various staff benefits from our corporate partners
* Employee assistance and wellbeing program
* Free health hotline with unlimited 24x7 confidential health advice for yourself and your adult family members
* Up to 4 weeks of purchased leave available for full-time employees
* An accepting and open environment to work and thrive in while giving back to the community
About the role
The Vacancy & Occ Coordinator at Activ, reports to Team Leader Customer Engagement and will be responsible for filling our Supported Independent Living (SIL) vacancies state-wide.
Leveraging off internal & external relationships, this position promotes Activ’s suite of services to potential and existing customers, delivering ongoing growth and development to complement and suit the needs of our customers.
A typical day in the role may look like:
* Cultivate and maintain strong relationships with referrers, decision-makers, and families to develop a robust pipeline of leads that drive sales growth and meet prioritised targets.
* Build and nurture extensive relationships with customers and their families, ensuring a deep understanding of their needs and preferences.
* Secure and manage NDIS funding for customers, ensuring services are tailored to their individual needs and funding capabilities.
* Negotiate effectively with planners to address customers' support needs.
* Develop a comprehensive knowledge of Activ’s accommodation services and vacancies state-wide.
The ideal candidate will have:
* Ability to analyse market trends and customer needs to develop growth strategies and enhance service delivery.
* Previous experience in the disability sector with detailed knowledge of NDIS funding and regulations.
* Experience in successfully selling services to diverse customers, with the ability to provide exceptional support, advice and guidance.
* Previous success working with family dynamics and culturally sensitive issues to deliver outcomes for customers and the organisation.
* Excellent communication and interpersonal skills.
* Certificate III in Individual Support (Disability) is essential.
* First Aid Certificate.
Submitting your application is easy, all we need is your current CV and a few questions answered and then one of the team will be in touch. As a part of the recruitment process you will be required to complete pre-employment screening, including a video interview. All applicants must have the right to work in Australia, live locally and be willing to get or already have:
* Valid Driver’s Licence
* National Police Clearance (at our cost)
* NDIS Worker Screening Check
* NDIS Worker Orientation Module
To deliver the best service for our customers, we strive toward a workforce that reflects the diverse community that we support. We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment.
Activ reserves the right to remove advertising and/or commence the selection process before the application close date.
Advertised: 15 Jan 2025 W. Australia Standard Time
Applications close: 10 Feb 2025 W. Australia Standard Time
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