Are you looking for a business administration role?
Can you easily commute to Dursley, GL11?
Our client is seeking an administration apprentice to join their team!
Job Duties:
* Gain a deep understanding of their purpose, activities, goals, values, and vision for the future
* Assist in the creation of social media newsletters and campaigns
* Learn to use Klaviyo (CRM system) to manage communications with wholesale and online customers
* Process online sales and prepare orders for dispatch in a timely manner
* Learn to update their website and maintain online records as needed
* Regularly audit ingredients, stationery, and printing stock levels to ensure they are satisfactory and organised
* Maintain an up-to-date supplier ingredient costing spreadsheet, reporting any changes
* Engage with wholesale stockists professionally via phone and email
* Record orders and communicate updates regarding new products, processes, or procedures
* Prepare bags, labels, and branding, ensuring all products are correctly labelled with batch numbers and sell-by dates
* Prepare and send out sample boxes for potential new stockists, documenting all relevant details
* Follow established procedures for administering all outgoing Royal Mail post and packages
* Understand and adhere to all relevant laws and regulations, including data protection, health and safety, food hygiene, and food allergy management - full training provided
* Assist in packing and administration tasks prior to the distribution of deliveries
* Maintain all administration records and processes with accuracy and attention to detail
* Actively support colleagues across all aspects of the business
* Communicate to suppliers, stockists and customers on the phone and via email, delivering excellent customer service at all times
* Engage in problem-solving and initiate process improvements to save time, reduce costs, and enhance the customer experience
* Participate in Product Preparation and Baking Processes
Skills:
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Non-judgemental
* Patience
* Sales
Apprenticeship Details:
This is an apprenticeship position, you will be paid at the apprenticeship wage of £6.40/hour for the first 12 months of the apprenticeship. This apprenticeship will take approx. 18 months to complete.
Throughout the apprenticeship, learners receive coaching, help, and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification.
Following the government terms & conditions, this is the minimum pay for an apprenticeship: https://www.gov.uk/become-apprentice/pay-and-conditions
Job Types: Full-time, Apprenticeship
Pay: From £6.40 per hour
Expected hours: 30 – 40 per week
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Application question(s):
* How long is your commute to Dursley, GL11?
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 1 year (preferred)
Licence/Certification:
* UK Driving Licence & Access to a Car (preferred)
Work Location: In person
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