Field Office Administrator
Crawley
12 FTC - Full Time - Hybrid working after training
£25,000 to £28000
Are you organised and proactive with excellent administrative skills and a strong customer focus?
Are you looking for an opportunity to become part of a well-established and innovative company that has a strong passion for what they do and changing peoples lives?
Main duties of the role:-
* Act as the first point of contact for the Service Team, ensuring calls and e-mails are handled promptly
* Create helpdesk cases
* Manage work orders for service requests
* Schedule and arrange preventative maintenance inspections
* Maintain the schedule of service contracts, including dates of visits, invoices, renewals, terminations, and changes
Previous customer service or administration experience is required, ideally within a service or sales support environment. This is a busy and varied role where you will use your high attention to detail, excellent written and verbal communication skills and have the enthusiasm to get stuck in and take on a new challenge! This role will also make use of you confident computer skills and ability to learn new processes and systems quickly.
This is a fantastic opportunity to be part of a great team and develop your career within administration and customer support further!
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