Job summary We are seeking a dedicated and detail-oriented Pharmacy Technician to join our team. The ideal candidate will play a vital role within our existing Medicine Management Team at Cleveleys Group Practice. Main duties of the job The Pharmacy Technician will support the clinical team with queries regarding medication from patients. This role will work within the Medicine Management team to ensure the safe, accurate and timely supply of prescribed medication to patients. Applicants would need good interpersonal skills, and be flexible and reliable. This position requires a strong commitment to patient care and the ability to work collaboratively within a fast-paced environment. About us This is a busy practice, with a list size of approximately 13,100 patients and an above average elderly population. We have a highly skilled and experienced clinical team including GPs, Advanced Nurse Practitioners, Practice Nurses, HCA's, Practice Pharmacist and Care Co-ordinator. CQC rated the practice as Outstanding Achieve excellent QOF points Date posted 23 April 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A1553-25-0000 Job locations Kelso Avenue Thornton-cleveleys Lancashire FY5 3LF Job description Job responsibilities The Pharmacy Technician is to assume the following key responsibilities in delivering health services: Undertake patient facing and patient supporting roles to ensure effective medicines use through shared decision-making conversations with patients Conduct medicine optimisation tasks including effective medicine administration, support medication reviews and medicines reconciliation. When required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively Provide specialist expertise, when competent, to address both the public health and social care needs of patients including lifestyle advice, service information and help in tackling local health inequalities Maintain a central role in the clinical aspects of shared care protocols and liaise with specialist pharmacists for more complex patients Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing Assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services Attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed Contribute to public health campaigns (e.g., COVID-19 or flu clinics) through advice or direct care To always maintain a clean, tidy, effective working area Technical and administrative responsibilities The technical and administrative responsibilities of the Pharmacy Technician: Work with the multi-disciplinary team to ensure efficient medicines optimisation including implementing efficient ordering and return processes and reducing wastage Develop relationships with other Pharmacy Technicians, Pharmacists and members of the multi-disciplinary team within the PCN, or wider afield within the locality to support the integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care and mental health Support the delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner Duties may vary from time to time without changing the general character of the post or the level of responsibility. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels. Job description Job responsibilities The Pharmacy Technician is to assume the following key responsibilities in delivering health services: Undertake patient facing and patient supporting roles to ensure effective medicines use through shared decision-making conversations with patients Conduct medicine optimisation tasks including effective medicine administration, support medication reviews and medicines reconciliation. When required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively Provide specialist expertise, when competent, to address both the public health and social care needs of patients including lifestyle advice, service information and help in tackling local health inequalities Maintain a central role in the clinical aspects of shared care protocols and liaise with specialist pharmacists for more complex patients Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing Assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services Attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed Contribute to public health campaigns (e.g., COVID-19 or flu clinics) through advice or direct care To always maintain a clean, tidy, effective working area Technical and administrative responsibilities The technical and administrative responsibilities of the Pharmacy Technician: Work with the multi-disciplinary team to ensure efficient medicines optimisation including implementing efficient ordering and return processes and reducing wastage Develop relationships with other Pharmacy Technicians, Pharmacists and members of the multi-disciplinary team within the PCN, or wider afield within the locality to support the integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care and mental health Support the delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner Duties may vary from time to time without changing the general character of the post or the level of responsibility. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels. Person Specification Qualifications Essential Registered with the General Pharmaceutical Council (GPhC) Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) Experience Essential Is working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines Desirable Experience working in a primary care setting Understanding and knowledge of healthcare provision in GP practices, QOF and enhanced services An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners Good clinical system IT knowledge of EMIS Personal Qualities Essential Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety Ability to use own initiative, discretion and sensitivity Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity Flexible and cooperative Ability to maintain confidentiality Skills Essential Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face Knowledge of IT systems, including the ability to use word processing skills, emails and the internet to create simple plans and reports Good personal organisational skills Effective time management Demonstrate personal accountability, emotional resilience and work well under pressure Person Specification Qualifications Essential Registered with the General Pharmaceutical Council (GPhC) Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) Experience Essential Is working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines Desirable Experience working in a primary care setting Understanding and knowledge of healthcare provision in GP practices, QOF and enhanced services An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners Good clinical system IT knowledge of EMIS Personal Qualities Essential Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety Ability to use own initiative, discretion and sensitivity Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity Flexible and cooperative Ability to maintain confidentiality Skills Essential Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face Knowledge of IT systems, including the ability to use word processing skills, emails and the internet to create simple plans and reports Good personal organisational skills Effective time management Demonstrate personal accountability, emotional resilience and work well under pressure Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Cleveleys Group Practice Address Kelso Avenue Thornton-cleveleys Lancashire FY5 3LF Employer's website https://www.cleveleysgrouppractice.co.uk/ (Opens in a new tab)