A Hybrid Infrastructure (HI) Solutions Expert is a key member of the HI Pillar, that sits within our Technical Pre-Sales function of Business Solutions and Services. Bechtle UK’s HI pillar is centred on supporting customers to meet the challenges of modernising their infrastructure bringing simplification and performance in a secure manner.
You will understand customer challenges, and at a product design level work with vendors, service partners and utilise internal resource capability to build end-to-end HI solutions. In addition to this, you will work alongside the wider team in helping customers define and execute against their on-premises, cloud, or hybrid strategy. You will maintain a detailed understanding of key vendor solutions and articulate the value at a technical level to customers.
Job Role Responsibilities
As a trusted advisor to Bechtle’s new and existing customers, you will support them to meet the challenges of modernising and scaling their infrastructure to ensure optimal efficiency and performance in a secure manner. The following key aims are expected:
* Actively keep Bechtle’s HI portfolio up-to-date in line with market demands and trends.
* Assess, design and support to present end-to-end HI solutions to meet customer requirements of all sizes and non-industry specific.
* Maintain knowledge on all applicable assessment tools available to support in architecting, sizing and configuring HI solutions.
* Maintain detailed understanding of the competitive landscape and complimenting solutions.
* Proactively deliver product updates into the HI pillar and wider Business Solutions and Services on key product information, incentives and general announcements that ensure we are maximising the profitability of a solution and providing accurate information into customers.
* Proactively look to convert basic Bill of Material (BoM) requests into a wider solution that encourages upsell and cross-sell opportunities.
* Continue to certify and develop your expertise in key vendors such as HPE, DELL, Cisco and Aruba etc. - with a natural deeper level of knowledge in a specific solution area as the role develops.
* Create and maintain relationships with customers, vendors and surrounding service partners.
* Support and manage existing customer technology and software plans.
Job Requirements
* Self-motivated with a positive attitude
* Excellent communication and organisational skills and a team-oriented mindset
* University degree or good A-Levels preferred but not essential.
* Ability to work in a dynamic environment where hard work and fun are the key ingredients.
* Ability to work as part of a team and display teamwork.
What we offer
* Hybrid Working (3 days in/2 days out)
* Salary competitive
* Location – close to the M4 with a modern, up to date living space and ample parking.
* Culture – Social events, Supportive, Fun, Hard working
* Perks – Incentives (holidays, vouchers, lunches, spot prizes)
* Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc)
* Subsidised health care/medical benefits
* Annual Leave – 25-30* days plus B.H’s + optional 2 weeks unpaid. *Increases with time spent
* Progression Plan – training & mentor programme.
Experience
* 2+ years of experience in business development, sales, or marketing in the technology industry is required.
* Experience working with server or datacentre solutions (preferred)
* Understanding of enterprise computer hardware, software, and datacentre solutions (preferred)
* Must be organised, adaptable, flexible and a good team player.
* Ability to plan and manage time effectively.
* Good analytical skills, able to make sense of data and report on it.
* A strategic mindset and the ability to develop and implement business plans in line with overall company objectives.
Reports to:
Head of Networking, Server and Storage