Role Overview
Line management of staff members, delivering the highest possible managerial standards, engaging and developing staff, capacity management, and recruitment
Responsible for carrying through governance and management guided actions that maximises performance against departmental budget targets
Responsible for ensuring operational consistency and excellence across the department, supporting service and customer management activities that delight customers and meet quality and service standards
Responsible for supporting the onboarding of staff, planning & enabling delivery of training, and assessing suitability to deliver live operational services
To work with Insured Health Management Team in supporting change implementation and working with support functions to ensure staff are able fulfil their roles to exceptional standards
Contributing towards HCML’s success through identifying service development opportunities as they arise
About the RoleClinical Services Coordinator
Location: Croydon - Hybrid
Status: Full time, Permanent
Salary: £30,000 - £33,000K per annum plus company benefits
HCML have an exciting opportunity to join the management team of our thriving Insured Health department, delivering excellent customer service to achieve clinical rehabilitation outcomes. You will manage a team of 10 Clinical Assistants and Rehab Case Managers.
Benefits
25 days annual leave
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