This is a unique opportunity to join our specialist, fun team at Solve Web Media. We are a forward-thinking SEO and Web Design agency.
We are seeking a dynamic and proactive Client Account Manager to join our exciting team. The ideal candidate will play a crucial role in managing client relationships and ensuring customer satisfaction.
Your key tasks will include:
* Communicating with clients to understand their needs and provide appropriate solutions
* Analysis of client data to identify trends and opportunities for growth
* Leading client meetings and presentations to showcase products and services
* Utilising CRM tools to track client interactions and progress
* Developing strategies to enhance client retention and loyalty
* Working closely with Managers and other Team members to ensure efficient and excellent service delivery
Requirements:
* Self-motivated and highly driven
* A can-do attitude, team player and ability to work independently
* Outstanding ability to think creatively, strategically, and identify and resolve problems
* Excellent verbal and written communication skills
* Strong organisational, time management, and analytical skills
* Solid work ethic, adaptable to a fast-paced environment, performing well under pressure and to deadlines
* Experience in sales or account management is essential
* Prior experience of working in a digital agency preferred
* Ability to analyse data and draw meaningful insights
* Demonstrated leadership skills to guide and motivate team members
Why Us?
* A well-respected SEO and web design company that has brilliant results and happy clients
* Amazing, fun team, ready to welcome you
* Relaxed, positive atmosphere and working environment
* Strong focus on environment and wellbeing
* We are a B Corp organisation (Business for good)
* Forward-thinking, innovative company
* Exciting projects, small to medium size clients
* Keeping up-to-date with the latest trends and techniques
* Vibrant, young, fresh and friendly company
* Great balance of work, learning & professional development
* Relaxed dress code
Offer
* Full-time position 40 hours per week
* Potential for career growth/training
* Private health plan
* We are a living wage employer and B Corporation who value our team
* Social activities and team-building excursions
* Flexitime
* Free on-site parking
* Potential to work from home
Salary Details
If you think you fit the brief, apply with your full CV. Please send your application to jobs@solve.co.uk
Solve, Hub Building, Stret Myghtern Arthur,
Nansledan, Newquay, TR8 4UX
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