Location: Basildon, SS14 3JJ
Salary: Up to £26,000 per annum (dependent on experience)
Hours: Monday to Friday, 37 hours per week
Why Guardian Water Treatment?
At Guardian Water Treatment, our people are our greatest asset. As part of Marlowe Environmental Services, we are a trusted provider of critical water treatment services, supporting a wide range of clients with expert advice and outstanding customer care. We take pride in fostering a supportive, professional, and rewarding work environment where our employees thrive.
What You’ll Be Doing
As an Accounts Administrator, you’ll be a key player in supporting our Account Managers and ensuring a seamless experience for our clients. Your responsibilities will include:
* Managing client accounts, maintaining accurate records, and handling account queries.
* Preparing and issuing contract renewal quotations and reactive quotes based on engineers’ reports.
* Following up on quotations and engaging with clients to drive sales.
* Assisting internal teams in resolving customer requests and troubleshooting issues.
* Preparing reports and presentations for client meetings.
* Supporting the laboratory team with administrative tasks, including interpreting lab results and recommending actions.
* Identifying opportunities for account growth and working closely with the sales
Requirements
We’re seeking a detail-oriented and organised professional with:
* Previous experience in an administrative, customer support, or operational admin role.
* Strong communication and interpersonal skills.
* Proficiency in Microsoft Office (Word, Excel, Outlook).
* The ability to multitask, prioritise, and work efficiently in a fast-paced environment.
* A proactive approach with strong attention to detail.
* Willingness to undertake further business training and development.
Benefits
* Competitive salary of up to £26,000 per annum (depending on experience).
* 23 days plus bank holidays, increasing with service.
* Royal London Pension Scheme.
* Employee Recognition Scheme.
* Mental health and well-being support, with accredited mental health first aiders available.
* Employee Assistance Programme for personal, financial, and home concerns.
* Annual pay reviews.
* Access to exclusive discounts on shopping, gym memberships, tech, and more.
* Paid referral scheme – up to £2,000 for successful recommendations.
* Career development, training, and progression opportunities.