Join a digital-first bank that’s powered by people. Help shape the future of digital-first banking for our customers. Our Technology teams work closely with our Global Businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. They run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank. Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers We are currently seeking an experienced professional to join our team in the role of Principal Enterprise Architect - Connectivity. This role leads Enterprise Architecture for the Connectivity function globally across HSBC. Covering: Networks; Voice (Telephony); Video; Contact Centre; and their security. Primary activities include developing and communicating technical strategies, blueprints, roadmaps, standards and patterns & training the IT community in them; implementing the architecture; and embedding the architecture governance and controls. This role also oversees the team of Connectivity Architects in the department, whose responsibilities include the high-level implementation and delivery approach of Connectivity platforms and solutions. Job Requirements: Develop and maintain the strategy, and reference & deployment architectures (eg. principles, standards, blueprints, roadmaps and patterns) across all technologies in Connectivity. Assist projects in selecting the most appropriate Connectivity design architectures and patterns to meet the requirements of their solution. Lead a team of Architects who support Enterprise architecture for Connectivity. Ensure Connectivity architecture is consistent with the Architecture of other Chief Technology Office (CTO) areas (eg. Cloud, Colleague & Collaboration, Enterprise Infrastructure, and Service Management) and Security architecture. Understand the Bank’s Application architectures and strategies; ensure that Connectivity architecture supports and enables them. Identify new Connectivity services required, and legacy demise opportunities, based on business requirements and / or new technology capability. Ensure governance & communication of technology architecture in the Connectivity function; manage & review submissions to the Infrastructure Architecture Review Group and its governing Design Authority. Measure adoption of the Connectivity strategy, and reference & deployment architectures. Represent Connectivity in architectural decisions in CTO, Application development & elsewhere. Select appropriate tooling to support key activities; engage with Product Managers to ensure HSBC’s Connectivity requirements are incorporated within their product roadmap and support HSBC Product Managers to drive the timely adoption of new Connectivity technologies. Work alongside the CTO Engineering Family developing engineering practices and standards that improve efficiency. Conduct research and POCs, developing prototypes of solutions consumable by CTO Connectivity engineering teams; assisting engineering teams with the implementations of new solutions based on POCs. Requirements Qualification/Skills: In-depth conceptual functional and non-functional knowledge and proven Leadership experience in implementing and managing large scale Global networks, or Hyperscale Data centres, or Managing Internet Security Operations in a banking or financial services organisation. Material experience as an Architecture leader and practitioner in a large-scale organisation. An impressive understanding of enterprise Network Security practices, and how they apply to securing a corporate on premise and Cloud hosted Network. Strong technical knowledge of relevant Connectivity, Telecoms and Networks technologies and DevOps ways of working. Demonstrable ability to provide architectural and technical thought leadership in the evaluation of new Connectivity technologies to meet business requirements and influence key stakeholders leading to adoption. A sound knowledge of architecture frameworks, preferably with a certification in an industry recognised body such as TOGAF A background in Engineering roles would be highly beneficial (software, infrastructure, data) to empathise with your customers and the challenges they face. Excellent written and spoken communication skills with experience of successfully influencing others, negotiating effectively, and winning over a diverse set of stakeholders with compelling, appropriately positioned, and persuasive presentations. Key Technology experience: Typical Routing Protocols/Technologies – BGP, EIGRP, OSPF, MPLS, SD-WAN, Routers, Layer 2/3 Switches, VxLAN, Wi-Fi. Voice Protocols/Technologies – SIP, Enterprise Telephony using Cisco, Contact Centre Platforms Genesys etc. Network Perimeter Protocols/ Technologies – Firewalls, Proxy, DDoS Mitigation, Intrusion Detection/ Prevention, Web Application Firewalls. Network Enablers – DNS, DHCP, IPv4, IPv6, NTP, IP Address Management, AAA, etc. Tooling – eg. Monitoring, Performance Management, Inventory & Asset Management. This role is based in Sheffield however open across all UK locations. Opening up a world of opportunity Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.