Social network you want to login/join with:
Business Support Officer Level 3, Nottingham
Client: Leicestershire County Council
Location: Nottingham, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 99cc6448d6b6
Job Views: 5
Posted: 09.02.2025
Expiry Date: 26.03.2025
Job Description:
Contract Type: Fixed Term until 31st March 2025
Working Hours: 37 hours per week Monday - Friday 9am to 5pm.
Worker Type: Onsite Worker
Salary: Starting Salary is £25,992 (Level one) rising to £26,835 per annum (pro rata for part-time)
Location: Hyson Green Family Hub (Mary Potter Centre), Broxtowe Family Hub (Strelley Road, Broxtowe), Bestwood Family Hub (Southglade Access Centre, Bestwood) or The Meadows Family Hub (Kirkby Gardens, The Meadows)
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
About the Role
The Family Hub Navigator will be the first point of contact for families attending the family hubs, formerly known as Children Centres. The Navigator will welcome all families visiting the hubs, offer information and guide them to the right service or support available. The Navigator will also be supporting the Family Hub team with various business support duties such as financial tracking and procurement.
Family Hubs are a single point of access for whole family support and services from conception up to age 19 and up to age 25 for children with special educational needs or disabilities.
There are 4 posts available.
About You
The ideal candidate will have:
WHAT SKILLS ARE WE LOOKING FOR?
* The role requires a level of experience and ability to work in a pressured environment, and at times deal with complex and challenging situations.
* Able to speak with families requiring support and understanding their needs to better signpost to services available.
* Good telephone skills, good knowledge of Microsoft Word, MS Teams, Excel, Outlook and preferably Liquid Logic.
* Good understanding of Corporate Procurement processes desirable but further training will be given.
THE ESSENTIAL CRITERIA
* Excellent customer service and people skills, dealing directly with families and citizens accessing the service.
* Ability to work under pressure and meet deadlines.
* Ability to work under own initiative as well as part of a team.
A DBS check for a regulated activity is required for this post.
The job description for this role can be found.
For informal enquiries please contact Marie Naison, Business Support Manager by telephone on 0115 8763888 or by email at.
By applying to this job, you agree to our.
#J-18808-Ljbffr