Opportunity information Salary £23000 per year Description Are you a personable and caring individual with a passion for building relationships? If so, a career in Further Education and Skills (FES) could be for you. Why Choose Us? We are proud to be an Ofsted-rated GOOD provider and the leading organisation for apprenticeships and training in the Fire and Security sector. Our learners are at the heart of everything we do, and we’re looking for someone who shares our commitment to supporting their success. About the Role The Onboarding Executive plays a critical role in supporting the smooth and efficient onboarding of apprentices for our training programs. You will be responsible for coordinating all administrative tasks associated with the apprentice onboarding process, ensuring compliance with regulatory and funding requirements, and delivering an excellent experience for apprentices and employers. Key Responsibilities: Apprentice Onboarding Coordination Act as the first point of contact for new apprentices and their employers during the onboarding process. Collect and verify all required documentation, including identification, prior qualifications, and employment details. Manage and track the completion of apprentice enrolment forms and ensure accurate data entry into relevant systems. Compliance and Regulatory Requirements Ensure all onboarding activities align with apprenticeship funding rules and regulatory requirements. Conduct eligibility checks, including verifying residency status and prior learning. Assist with the preparation of Individual Learning Plans (ILPs) and ensure all necessary documentation is completed and filed. Systems and Data Management Maintain accurate and up-to-date records in the organisation’s learning management systems (Bud). Produce reports on onboarding progress and highlight any potential issues to the Partnership Manager Monitor the progress of apprentices through the onboarding journey, providing updates to relevant stakeholders. Customer Service and Communication Provide clear and friendly communication to apprentices and employers about onboarding timelines, requirements, and next steps. Respond promptly to inquiries from apprentices, employers, and internal teams. Liaise with internal teams, including LSCs and LEOs, to ensure a seamless transition from onboarding to training delivery. General Administration Support the wider administrative team with ad hoc tasks as required. Assist in organising signup and induction sessions and preparing materials for apprentices. Ensure confidentiality and data protection standards are upheld at all times. Who We’re Looking For We’re seeking candidates who possess the following qualities: Essential: Strong administrative and organisational skills with a high level of attention to detail. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to manage multiple tasks and prioritise effectively to meet deadlines. A proactive approach to problem-solving and ability to work independently as well as part of a team. Understanding of apprenticeship programs or a willingness to learn. Desirable: Experience in a similar role within a training or education environment. Knowledge of apprenticeship funding rules and compliance requirements. Familiarity with safeguarding and data protection policies. Salary & Benefits Hybrid working – home-based with office attendance one day per week in Warrington, Walsall or Watford Starting £23,000 depending on experience Company bonus Holiday - 25 days Bank Holidays Enhanced Pension Scheme Training, qualification and progression opportunities Safer Recruitment Statement As we work with students under 18, the safety of our learners is paramount. Our recruitment process includes: Two references, specifically asking about suitability for working with young people A DBS check prior to appointment Verification of identity and original certificates Entry requirements Training to be provided Things to consider Skills required Future prospects Walsall, West Midlands, England, WS1 4NN