As our Returns Operative, you will ensure that the depot always runs smoothly and you will work very closely with our Drivers as they return to the Depot, dealing with any issues that might arise.
Our Returns Operative will provide on-going support to our Drivers making sure that all deliveries throughout the day are completed, on time, every time, whilst remaining legally compliant with Transport legislation and Working Time Directives.
* Salary: £12.50 per hour / £26,162.50 per annum
* Hours: 4 on 4 off, 10:00am-10:00pm (40.25 hours per week)
* Job Type: Full time and permanent contract
* Location: Unit 200 Focal Point, Fleming Way, Crawley RH10 9DF
Here's What You Can Expect To Be Doing
* De-brief all returning vehicles to the depot
* Checking for any damages and safety issues
* Communicating with Drivers regarding the daily runs and dealing with any issues
* Reporting any defects
* Managing VOR’s
* Downloading camera footage taken from the vehicles and tachograph machines
* Liaise with our vehicle management unit, subcontractors and Drivers
A Few Things About You
* An understanding of transport legislation and logistics operation
* Able to build good relationships with people even when under pressure
* Challenge any vehicle issues or damages with our Drivers
* Able to make decisions in the absence of the Depot Manager to drive performance and service
* React quickly to information and be able to solve problems independently
* Good communication skills both verbally and written
* Competent use of Microsoft, particularly Excel
A Bit About Us
When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).
We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.
Benefits
* 24 days holiday
* At least 5% contribution pension scheme
* Exclusive Staff Discount
* Enhanced Maternity, Paternity and Adoption Packages
* Expression of wish service
* Make a difference days (x2 fully paid charity days a year)
* Share-save Scheme
To see all our benefits and perks, visit our AO Benefits page.
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