Travel & Reservations Consultant Our client, an international travel company, is currently recruiting a dedicated, enthusiastic and professional Travel & Reservations Consultant to assist clients in planning and booking their travel arrangements, ensuring a smooth and enjoyable experience. If you have a passion for travel and would enjoy helping others create memorable experiences, we would love to hear from you. Reporting to the Sales Manager, duties to include: · Provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. · Assisting and advising customers who may be choosing from a variety of travel options. · Making reservations for customers based on their various requirements and budgetary allowances. · Checking the availability of accommodation or transportation on the customers’ desired travel dates. · Helping plan travel itineraries by suggesting local tourist attractions and places of interest. · Processing payments and sending confirmation details to customers. · Sorting out any issues that may arise with bookings or reservations. · Selling and promoting reservation services. · Answering any questions customers might have about the reservation process. · Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations. · Providing support to customers who may need to amend or cancel a reservation. As a successful candidate, you will have experience working in sales or customer service role and experience within the hospitality or travel industries could be beneficial but not essential, together with a professional approach to customer service, great attention to detail and excellent IT Skills and experience of MS products (Word, Excel, Outlook). In return you will be rewarded with a competitive salary, commission, discounted holidays, staff incentives, ongoing training, free parking and excellent career progression.