Quality & Compliance Manager - Care Homes
Location: Bedford, United Kingdom
Client: Appoint Group
Job Category: Other
EU work permit required: Yes
Job Reference: 5489c38cb2dc
Job Views: 4
Posted: 16.02.2025
Expiry Date: 02.04.2025
Job Description:
OVERVIEW: An opportunity has arisen for an experienced professional to oversee compliance and quality standards across a group of care homes. This role focuses on ensuring excellence in resident care, adherence to regulatory requirements, and fostering a culture of continuous improvement.
The successful candidate will work closely with management teams to enhance operational standards and maintain the highest levels of safety, dignity, and well-being for residents.
KEY DUTIES:
* Provide hands-on support to care home managers, helping them achieve high standards of service delivery and compliance.
* Keep up to date with relevant legislation, ensuring all policies and procedures reflect current regulatory expectations.
* Oversee safeguarding procedures, ensuring a proactive approach to resident safety and protection.
* Lead and deliver training programs to ensure staff are knowledgeable about safeguarding, compliance, and quality care.
* Monitor care home environments and working practices to identify areas for improvement and implement best practices.
* Implement effective complaints and feedback systems, using insights to drive service enhancements.
* Conduct regular internal audits to assess compliance with regulatory standards and organisational policies.
* Support the recruitment, induction, and ongoing training of staff to maintain a highly skilled workforce.
* Ensure all HR processes related to performance management and grievance procedures are handled in line with best practice and employment law.
* Develop strong relationships with external agencies, ensuring the organization remains well-regarded in the care sector.
* Act as a central point of contact for regulatory bodies and local authorities, representing the organization in inspections and audits.
* Provide leadership in times of transition, stepping in to oversee home operations as needed.
REQUIREMENTS:
* A qualified healthcare professional with an active NMC registration.
* Demonstrable experience in senior management within a care or nursing home setting.
* Strong understanding of regulatory frameworks and best practices in adult social care.
* Excellent leadership and communication skills, with the ability to drive positive change.
* A proactive and analytical mindset, capable of making informed decisions and problem-solving effectively.
How to apply for this:
Apply or contact me directly, my name is Rebecca Chapple (Lead Healthcare Consultant) and my number is 01489 774 213 or send a copy of your CV to rebecca.chapple@appointgroup.co.uk. You can also text me on 07428638102.
All conversations are treated in the strictest confidence.
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