About Our Client
Our client is an upcoming company in the FMCG industry for the North West. Based in Rochdale, they have a team dedicated to delivering high-quality products, manufacturing & distributing sourced material goods. They have a strong reputation with other partnering traders and end-of-process distributors.
Job Description
Key responsibilities will consist of:
1. Providing customer service to customers.
2. Efficiently handling customer queries and concerns.
3. Data inputting.
4. Managing sales and ensuring that targets are met.
5. Working closely with the team to meet the company's objectives.
6. Onboarding customers.
7. Standardising T&C's.
8. Participating in regular team meetings to share best practices.
9. Staying updated on product knowledge and industry trends.
10. Prospecting lead generation and escalating to appropriate teams.
11. Complying with all company policies and procedures.
12. Contributing positively to the team and company culture.
The Successful Applicant
A successful candidate should have:
1. An educational background in business, sales, or a related field.
2. Experience in a sales or customer service role.
3. Excellent communication skills.
4. A positive and outgoing attitude.
5. Strong problem-solving abilities.
6. A commitment to providing excellent customer service.
What's on Offer
1. Full-time permanent employment
2. Basic salary of £24000
3. Probation bonus
4. Annual bonus, dependent on P&L
5. Pension scheme contribution
6. Complimentary lunch Fridays
7. Wide range of professional opportunities into in-house sales department or administration team
8. Onboarding & technical training upon start
9. Inclusive company culture & collaborative team
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