Employer Cardiff and Vale University Health Board
Employer type NHS
Site Woodland House
Town Cardiff
Salary £26,928 - £29,551 per annum
Salary period Yearly
Closing 24/04/2025 23:59
IT Training Officer
Band 4
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.
We are a values-driven organisation and our goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
* We are kind and caring
* We are respectful
* We have trust and integrity
* We take personal responsibility
OUR REGION:
Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Job overview
The ideal candidate must be dynamic, resilient and have a flexible approach to working, along with excellent communication and organisational skills.
Experience in the training / delivery / support of digital technologies is essential as well as experience with Digital implementation projects. The role will act as a first-line system administrator and trainer for many patient systems.
The role will contribute to the delivery of local and national IT strategies at all levels across the Health Board. This will be through the training, support and implementation of a range of digital projects - in co-operation with the Implementation Team Manager - to drive service efficacy. Training and support will be focused on releasing benefits envisaged in the strategies and business plans from both the NHS Wales Informatics Service and Cardiff and Vale UHB Digital Services.
Main duties of the job
The successful candidate will be an excellent communicator and proven IT Trainer, you will demonstrate the ability to successfully work in a team that operates within tightly defined timescales and deliver outcomes to meet the team and organisational targets. You will also be a team player and do whatever it takes to get the job done.
Training – Provide advice, instruction and training in all settings (one-to-one, training room and larger seminar rooms). Develop and delivery of Digital training provision for the Health Board. Assist the Senior IT Training and Implementation Officer to facilitate the rolling programme of training, devise new training documentation in response to Health Board and service demands.
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Detailed job description and main responsibilities
Support - Contribute to the running of Digital support functions and optimising efficiency for a wide range of local and national systems. Provide training and support on a range of systems, process and Welsh Government rules that may be highly complicated and/or sensitive, relaying skills advice, support and training as necessary. Support the Implementations Team Manager and key stakeholders during the ‘go-live’ phase of major systems implementation. Identify weaknesses or additional / specific needs and provide further support and assistance to those users who require it.
Project - Assist Project Management Office in completing Business Analysis for new project requests. Meeting with requesters and key stakeholders in order to complete a comprehensive project brief for delivery to the Project Management Office. See JD for further details.
Person specification
Qualifications
* Extensive training experience - deliver advice, instruction and training on a wide range of training solutions from one-to-one, classroom groups, large scale seminar presentations.
* Expert knowledge to support local and national systems used by the Health Board and the Welsh Government (RTT) rules that underpin them to facilitate effective and accurate systems training and support.
* Proven track record in training, support, project and change management.
* Project Experience - Articulate and professional when dealing with Health Board Managers, Clinicians and service users.
MANAGING YOUR APPLICATION:
We are committed to promoting inclusion, where all staff have a sense of belonging. We welcome applications from everyone and recognise the need for our workforce to represent the diversity of the population we serve. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect and where diversity is celebrated. We aim to create a working environment where every individual can fulfil their potential no matter their disability, sex, gender identity, race, sexual orientation, age, religion or belief, pregnancy and maternity or marriage and civil partnership status. We are keen to break down barriers in the UHB, and encourage applications from under-represented groups.
Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.
The UHB reserves the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
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