Description ABOUT YOU As Hardlines Administrator, you will be a customer-focused individual with great attention detail. You will be used to working to time-frames and communicating with stakeholders and different levels. Required skills and experience: Good IT literacy skills (MS Office/Excel/Word) Previous experience of administering processes and issuing and controlling documents, ideally in support of a team Experience and ability to compile data reports and word reports Ability to manage multiple priorities with close attention to detail Able to follow instructions Able to work unaided Use own initiative Quick learner ABOUT THE OPPORTUNITY As Hardlines Administrator, you will be handling the outgoing of samples, numbering, sorting, filing, storing and retrieval of both electronic and hard copy documents produced. In addition to a wide range of administrative activities to ensure efficient and effective administrative support is provided. The Hardlines Administrator is customer focused with knowledge of database systems, administrative procedures, and has a high commitment to quality service delivery through continuous improvement. Key activities: Booking Samples into the LIMS system. Timely, accurate and efficient preparation and management of documents and samples being sent to other laboratories. Enter data from various sources into the data management system and ensure data integrity by verifying input and output to customers. Create and distribute standard testing reports including follow-up requirements and summarise reports. Creating and managing purchase orders and track incoming/outgoing costs. Working cooperatively, as part of a team with other laboratories to ensure customer care is a priority. Working cooperatively, as part of a team with other laboratories to ensure turnaround times for reporting are met. Using the correct systems to raise purchase orders associated to testing to our sister & 3 rd party laboratory network. Providing pricing and quotations to internal and external customers. Act as point of contact for general enquiries responding promptly to incoming communications (telephone, email etc) Plan work to ensure that priorities and deadlines are achieved. Attending and participating in meetings as required. Management of DHL postage, tracking and deliveries. Participate in self-learning to ensure required skills are kept up to date with the business needs. Required to liaise with others inside/outside the department in a proactive and reactive manner in order to provide or obtain information to keep people informed so that work is completed effectively. The job holder will also build relationships and contacts to facilitate future exchange of information with customers. The job holder will also be expected to build relationships with the key labs to ensure data transfer and reporting is efficient. WHAT WE OFFER Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world. Competitive salary/benefits Development and career opportunities around the Globe Working in a highly motivated team and dynamic working environment We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin. Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.