Tesco Shift Leader - Days - Middlesbrough Express, Middlesbrough
Client: Tesco
Location: Middlesbrough, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: aab1cc1822bb
Job Views: 4
Posted: 03.03.2025
Expiry Date: 17.04.2025
Job Description:
Availability Window:
Days From time To time
Sun 05:30:00 23:15:00
Mon 05:30:00 23:15:00
Tue 05:30:00 23:15:00
Thu 05:30:00 23:15:00
Fri 05:30:00 23:15:00
Sat 05:30:00 23:15:00
Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role.
Responsibilities:
1. Coordinating the store team to deliver an easy, fuss-free shopping experience for customers.
2. Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks.
3. Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety.
4. Being the go-to person for colleagues in the absence of a manager for day-to-day queries.
5. Making sure the store is always clean, tidy, and well-presented.
6. Supporting managers to coordinate seasonal, community and charity events.
7. Contributing to a great team atmosphere, that’s inclusive of everyone.
8. Providing great customer service, by listening to our customers and putting them first in everything you do.
9. Keeping the team well-informed and up to speed on any communications, changes, or updates.
10. Staying knowledgeable about store performance, and looking for ways to improve and simplify operations.
11. Following health and safety routines and procedures, and ensuring colleagues do the same.
12. Recognising and celebrating colleagues within the team who are providing great service.
Requirements:
1. To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met.
2. To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work.
3. To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date.
4. To be comfortable taking the lead, and overseeing the store in the absence of your Manager.
5. To be a good decision maker, who’s flexible in the way you think, and comfortable handling change.
6. To be motivating, so you can inspire your team to deliver beyond expectations.
7. To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day.
What's in it for you:
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them:
1. There’s bags of variety. As Shift Leader, no two days are the same.
2. We take your development seriously, so this is a great place to get on in your career.
3. It’s an inclusive place where everyone’s welcome.
4. Your voice matters, and we’ll always welcome and listen to your ideas and opinions.
5. We put your wellbeing first, and support is always available if you need it.
Benefits include:
1. Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
2. Request flexible working from day one.
3. Get 10% off and 15% at pay day weekends.
4. Access to free wellbeing services with a range of resources.
5. Life cover of five times your pay and an award-winning pension.
6. Uniform provided and policies to support you for all of life’s moments.
About us:
Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is 'Serving our customers, communities and planet a little better every day'. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves.
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