We have partnered with a UK wide Construction/Plant Equipment dealership who are looking for a Parts & Service Manager to join their business in Warwickshire.
You will be a key component for the business overseeing the Engineering team, offering great Customer Service and having a strong Commercial Acumen.
The business work with some of the big names in the UK market.
Role: Parts & Service Manager
Salary: up to £50,000 per annum + benefits
Location: Warwickshire (commutable from Evesham, Leamington Spa, Stratford Upon Avon, Redditch, Studley, Pershore, Warwick, Alcester)
Requirements of the Parts & Service Manager:-
Oversee the daily operations of the service and parts department, co-ordinating service engineers, supervising a team.
Manage, mentor, and develop service and parts staff, ensuring they are trained to meet company standards and customer expectations.
Ensure exceptional customer service is delivered, addressing customer inquiries, complaints, and service requests effectively.
Build and maintain strong relationships with customers, suppliers, and stakeholders.
Develop and implement effective strategies to achieve service and parts sales targets & Creating revenue streams.
Monitor and manage inventory levels of parts, ensuring optimal stock levels are maintained, minimizing excess and shortages.
Prepare and manage the departmental budget to ensure cost-effective operations and profitability.
Ensure that all service and parts operations...