IT Engineer (Breakfix) - SC Cleared Desirable
Lorien Catterick Garrison, England, United Kingdom
* Catterick - Onsite 5 days a week
* 17/03/25 - 17/05/25
* 08:30 - 17:00 - Must join the OOH rota and standby
* £21.01 per hour - Inside of IR35
Duties to Include:
* Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract.
* Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract.
* Effective Management of disposals that go through their Hub as per contract.
* Triage and perform hardware repairs of ‘in Warranty kit’ and liaise with vendors for parts and returns as per contract.
* Locker replenishments where appropriate as per contract.
* Highlight potential issues with service/potential service improvements to their Team Leader.
* Follow any agreed processes and procedures either from the Authority (site regulations etc).
Key Skills:
* Must have SC clearance or be able to gain this, UK National with a UK passport.
* Must have a full clean driving licence.
* Experience in a PC field service environment or PC field Workshop environment.
* Hardware – Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs).
* Accredited or willing to go through HP & Dell – Desktop and Laptop training.
If you are available and interested, please apply today!
Seniority level
Associate
Employment type
Contract
Job function
Information Technology
Industries
Defense and Space Manufacturing
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