Job summary Work within the nursing team, providing administration support to identify cohorts of patients who require health reviews, blood tests, immunisations, cervical smear tests, etc. Contacting and following up patients to book them into appointments. Inputting information and results into patient records, running phlebotomy clinics, ordering clinical supplies and ensuring clinical rooms are stocked up. Taking part in infection control procedures audits. Liaising and providing administration support to the Multidisciplinary Team (MDT), including assisting in referrals management. The post holder will need to be able to work well within a team, be able to prioritise a varied workload in a busy primary care practice and work in a methodical and accurate manner. Main duties of the job Work within the nursing team to identify cohorts of patients who need to be contacted and booked into appointments for blood tests, annual long term condition reviews, immunisations, cervical smear testing, etc. Provide clinical administration support to the wider MDT Running phlebotomy clinics Update patient records with information from outside agencies with recognised national coding system (SNOMED coding). Record data from national screening programmes (eg: mammography, retinal screening, cervical screening, bowel screening) and follow up non-attenders. Record data regarding new births, and book 6-week checks (mothers) and baby immunisation appointments Co-ordinate administration to identify, invite and follow up patients for group consultations. Use AccuRx Self Book to send text messages and booking links to relevant patients to improve access and ensure filled clinics. Support and promote preventative healthcare by proactively contacting and having discussions with people eligible for public health programmes such as immunisation and cancer screening programmes. Setting up and running clinical searches in order to monitor and focus care of target groups. Using clinical systems to identify patients who need reviews, tests, etc. Attending practice meetings. Effectively manage own time, workload and resources. Maintain accurate records at all times Any other tasks that may be required by the Practice from time to time. About us We provide a happy, friendly, family-oriented service, whilst at the same time striving to be at the forefront of General Practice thinking and providing first-class healthcare. Date posted 15 March 2025 Pay scheme Other Salary Depending on experience Band 4 Contract Permanent Working pattern Full-time Reference number A4181-25-0000 Job locations Oak Tree Health Centre Tyne Avenue Didcot Oxfordshire OX11 7GD Job description Job responsibilities Work within the nursing team, providing administration support to identify cohorts of patients who require health reviews, blood tests, immunisations, cervical smear tests, etc. Contacting and following up patients to book them into appointments. Inputting information and results into patient records, running phlebotomy clinics, ordering clinical supplies and ensuring clinical rooms are stocked up. Taking part in infection control procedures audits. Liaising and providing administration support to the Multidisciplinary Team (MDT), including assisting in referrals management. The post holder will need to be able to work well within a team, be able to prioritise a varied workload in a busy primary care practice and work in a methodical and accurate manner. Job description Job responsibilities Work within the nursing team, providing administration support to identify cohorts of patients who require health reviews, blood tests, immunisations, cervical smear tests, etc. Contacting and following up patients to book them into appointments. Inputting information and results into patient records, running phlebotomy clinics, ordering clinical supplies and ensuring clinical rooms are stocked up. Taking part in infection control procedures audits. Liaising and providing administration support to the Multidisciplinary Team (MDT), including assisting in referrals management. The post holder will need to be able to work well within a team, be able to prioritise a varied workload in a busy primary care practice and work in a methodical and accurate manner. Person Specification Knowledge Essential The NHS and primary care General practice Primary Care Networks Desirable Knowledge of national screening programmes Knowledge of quality outcome framework (QOF) EMIS Web Population health awareness Issues affecting people with long term conditions Qualifications Essential Good standard of education eg. functional skills Maths, English, ICT Evidence of continuous professional development Desirable NHS statutory and mandatory training (e-learning for health) Managing Clinical Correspondence Coding Medical Terminology MS Office packages (incl MS Teams) Experience Essential Working with others to deliver quality services to patients Calling and following up patients for appointments/screening Establishing and maintaining productive collaborations both in and outside the organisation in a multi-professional environment IT and organizational skills Desirable Work within GP practice, health or social care settings Experience of working with patient records accurate data entry Phlebotomy Stock taking/ordering stock Skills/Abilities Essential Excellent communication skills, telephone manner, active listening and negotiation skills. Excellent IT skills across all MS Office packages (word, excel, outlook) Resourceful and solutions focused. Able to research possible options and present possible solutions Ability to prioritise, plan and focus on deadlines, work under pressure and against agreed timeframes and performance targets Desirable EMIS Web: coding and reporting MS Teams: remote meetings Docman Writing emails Phlebotomy Person Specification Knowledge Essential The NHS and primary care General practice Primary Care Networks Desirable Knowledge of national screening programmes Knowledge of quality outcome framework (QOF) EMIS Web Population health awareness Issues affecting people with long term conditions Qualifications Essential Good standard of education eg. functional skills Maths, English, ICT Evidence of continuous professional development Desirable NHS statutory and mandatory training (e-learning for health) Managing Clinical Correspondence Coding Medical Terminology MS Office packages (incl MS Teams) Experience Essential Working with others to deliver quality services to patients Calling and following up patients for appointments/screening Establishing and maintaining productive collaborations both in and outside the organisation in a multi-professional environment IT and organizational skills Desirable Work within GP practice, health or social care settings Experience of working with patient records accurate data entry Phlebotomy Stock taking/ordering stock Skills/Abilities Essential Excellent communication skills, telephone manner, active listening and negotiation skills. Excellent IT skills across all MS Office packages (word, excel, outlook) Resourceful and solutions focused. Able to research possible options and present possible solutions Ability to prioritise, plan and focus on deadlines, work under pressure and against agreed timeframes and performance targets Desirable EMIS Web: coding and reporting MS Teams: remote meetings Docman Writing emails Phlebotomy Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Oak Tree Health Centre Address Oak Tree Health Centre Tyne Avenue Didcot Oxfordshire OX11 7GD Employer's website https://www.oaktreehc.co.uk/ (Opens in a new tab)