Brook Street Ltd is pleased to announce a temporary available position within the National Probation Service, based primarily in the Fareham office. This role is a full-time, on-site temporary contract with a standard schedule of Monday-Friday, 8:30 AM - 5:00 PM, including a 1-hour lunch break. Additional shifts until 7:00 PM may be required on a rota basis once or twice per week.
* Hourly Rate: £11.44 per hour
* Location: Fareham Probation Office, Civic Offices, Civic Way, Fareham PO16 7AZ
* Schedule: Standard hours are 8:30 AM - 5:00 PM. Occasional evening shifts until 7:00 PM on a rotational basis.
* Duration: until 31/02/25 with possibility of extension
Responsibilities:
* Providing essential administrative support to ensure smooth operations.
* Following set procedures and exercising independent judgement under general supervision.
* Tasks include but are not limited to:
* Answering calls on a busy reception from various agencies, including people on probation.
* Scanning documents and updating offender records.
* Signing in visitors.
* Reporting maintenance jobs.
* Adhering to building health and safety protocols.
* Performing ad-hoc administrative tasks for Probation Practitioners and Managers.
Requirements:
* Technical Proficiency: Proficient in Microsoft Office suite, with the ability to adapt to various software and systems.
* Effective Communication: Strong verbal and written communication skills for interacting with colleagues, visitors, and agency representatives.
* Organisation and Time Management: Ability to multitask, prioritise tasks, and work efficiently to meet deadlines in a fast-paced environment.
* Customer Service Experience: Previous experience in a customer-facing role is desirable, demonstrating your ability to engage with diverse stakeholders effectively.
If you are a proactive individual with strong administrative skills and a commitment to supporting the National Probation Service, we encourage you to apply for this opportunity.
*The offered candidate is subject to a basic DBS and 3 years activity check
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