Unique is a charity that provides accurate and accessible information to empower those looking for answers. Alongside this, we act as a facilitator, helping people connect with each other to share their experiences of rare gene and chromosome disorders. We work with anyone that has been affected by, or wants to know more about, rare chromosome or gene disorders - whether that’s an individual, a family, a carer, a doctor or a scientist. We believe that by working together, we can find new ways to support and celebrate people living truly unique lives. Unique has over 30,000 members (individuals, families and professionals) globally but our office is based in Oxted, Surrey, UK. Unique is seeking an Engagement and Communications Officer to join our dedicated team. This is a hybrid role, based between our office in Oxted, Surrey, and home. At Unique, we provide accurate and accessible medical information and foster a supportive community for those navigating the world of rare chromosome and gene disorders. We believe in the power of shared knowledge and lived experiences to empower and connect people. As the Engagement and Communications Officer, you will play a vital role in developing and nurturing relationships with our members, including individuals and families affected by rare chromosome disorders, as well as healthcare professionals, educators and social workers. Your key responsibilities will include organizing regional family events, information days, and webinars, managing our online community forums, and overseeing our communications output, including monthly e-newsletters and social media platforms. This role ensures that our members are listened to and supported, raising awareness of what Unique can offer to those who need us, wherever they are in the world. Key Responsibilities: Develop and deliver Unique’s communications and engagement strategy Develop and lead on Unique’s social media strategy Organize and deliver both in-person and virtual member meetings Promote Unique to multiple audiences, including people/families affected by rare chromosome and gene disorders, healthcare professionals, and others Seek ways to increase Unique’s profile Nurture relationships with existing Unique members and reach new audiences Engage with healthcare professionals, social workers, and other professionals Please see job description attachment for further responsibilities Person Specification: Essential qualities, skills, and experience: Excellent communication skills, both written and oral Experience of developing and delivering communications and engagement strategies using a range of channels, including websites, email, social media, printed materials, and events Ability to write clearly for a range of audiences, with strong attention to detail Ability to work both as part of a team and independently Excellent understanding and empathy of the issues those affected by rare chromosome and gene disorders experience A can-do attitude, with enthusiasm and creativity Ability to meet agreed deadlines, prioritize workload, and maximise the use of time A commitment to the aims and objectives of Unique Desirable qualities, skills, and experience: Experience of working in the area of disability/genetics Experience of working in the charity/voluntary sector Experience of event organizing Additional requirements: To be able to work occasional evenings and weekends (for Unique family events) Willing to undertake occasional travel within the UK (for Unique family events) Your cover letter should explain why you are interested in this post and what makes you ideally suited for the role. Start date: As soon as possible. We are committed to inclusion, equality, and diversity and welcome applicants from all parts of the community. Applications will be reviewed on a rolling basis, so please submit your cover letter and CV as soon as possible. The closing date for this role will be the 7th March and interviews from the 17th March.