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Customer Service Returns Assistant, Crawley
Client:
Europcar
Location:
Crawley
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
0eee01c0f2fa
Job Views:
84
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Job Description
Europcar is looking for a Customer Service Returns Assistant.
***A full, valid driving licence, with a minimum of 4 years driving experience is required***
Are you someone who enjoys customer-facing roles and working as part of a diverse team? We are looking for a Customer Service Returns Assistant at our Gatwick Airport location to work as part of our vehicle returns team.
You will be working in a fast-paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world-class customer-facing service at every stage of the rental process. This will include working in our car parks to assist our customers at the beginning and end of their Europcar experience.
Your previous experience should demonstrate your passion for service and a level-headed approach to dealing with the daily challenges of a busy customer environment.
What we can offer you:
* Competitive Basic Salary
* Bonus earnings potential
* Free on-site car parking
* Enhanced Maternity Leave (subject to service and earning qualifications)
* Discounted car hire rates across our network
* 20% discount on EE mobile phone contracts
* Confidential legal and support service through BUPA
* Career progression and development
Minimum Requirements:
* A full, valid clean driving licence, with a minimum of 4 years driving experience
* Excellent communication and face-to-face interpersonal skills
* Ability to work as part of a team in a fast-paced environment
* Flexibility in your working hours, including availability during the day, evenings, and weekends
* Car rental/sales experience is desirable but not essential (training will be provided)
Week 1 - Monday, Tuesday, Friday, Saturday and Sunday
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