Healthcare Assistant, Women's Health Unit
Worcestershire Acute Hospitals NHS Trust
An exciting job opportunity has arisen for a part-time post up to 31 hours per week within the Gynaecology nursing team at Worcestershire Acute Hospitals NHS Trust.
We are looking for a highly motivated Band 2 Health Care Assistant who has an enthusiasm for women's health and is keen to be part of our dedicated nursing team on the Women's Health Unit. This unit carries out ambulatory gynaecology procedures such as hysteroscopy, colposcopy, and cystoscopy and gynaecology clinics.
You will work as part of the nursing team in order to assist the senior nurses in providing clinically excellent, compassionate care acting as the patient's advocate and chaperone. You should have excellent communication skills to engage with patients and colleagues, promoting the Trust's values. You will have the opportunity to further develop your skills and knowledge within Gynaecology.
Gynaecology services at Worcestershire Acute Hospitals NHS Trust are offered across our three hospital sites; Worcestershire Royal Hospital, Kidderminster Treatment Centre, and The Alexandra Hospital, Redditch. We comprise of the Women's Health Unit, Emergency Gynaecology Assessment Unit, and inpatient gynaecology and gynaecology sub-specialty services.
Main duties of the job
To support professionally qualified staff in providing quality care for patients in roles, which are mainly related to direct patient care. This is a generic job description, which covers the range of duties that a healthcare assistant may be required to undertake.
Job responsibilities
Key Duties
1. To accompany patients where clinical support is indicated.
2. To chaperone patients as required.
3. To undertake basic observations such as blood pressure, pulse, respiration, temperature, height, and weight measurements, record and report results to qualified staff.
4. To ensure that patients receive care appropriate to their needs.
5. To assist in the setting up and cleaning of clinic spaces, trolleys, and disposal of clinical waste.
6. To respond appropriately to clinical emergencies.
7. To answer telephone calls and take messages informing appropriate persons of the call.
8. To assist in the transferring of patients using correct manual handling techniques and equipment as appropriate.
9. To report to qualified staff, without delay, any observed change in a patient's condition or any concern expressed by a patient about nursing care or medical treatment.
10. Demonstrate knowledge of Health and Safety at work in order to maintain a safe environment.
11. To maintain professional and personal development.
12. Use of phlebotomy skills if appropriately trained.
13. Undertake mandatory and local training appropriate to the role.
14. To act always in a manner which promotes positive working relationships and maintains the professional image of the Trust.
Communication and Relationships
1. The Healthcare Assistant's relationship with both staff and patients should be discreet, bearing in mind that all information regarding patients must be kept confidential.
2. Report to the nurse-in-charge of department matters of concern relating to patients and the department environment.
3. Answer the telephone, referring to the appropriate person when required.
4. Be aware of the need to greet visitors to the department and ascertain the reason for their visit.
5. Ensure the privacy and dignity of patients at all times.
6. Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment.
7. To attend departmental meetings as appropriate.
Administrative
1. To undertake a range of clerical duties including reception and telephone duties.
2. Basic computer skills and use of Trust IT systems.
3. Stock control and ordering.
Cleaning
Maintain cleanliness and tidiness of the area and equipment as instructed and complete all necessary paperwork relating to this in line with trust guidelines.
Person Specification
Skills and Knowledge
* Good understanding of the need for confidentiality.
* Good interpersonal skills.
* Ability to provide high-quality care.
* Basic IT skills.
* Understanding of the Trust IT systems.
Personal Qualities
* Able to work independently and as part of a team.
* Self-awareness in terms of recognizing the impact of their behaviour on others.
* Able to present a professional image appropriate to the working environment.
* Punctual.
* Reliable.
* Able to work under pressure.
Experience
* Previous experience in a caring environment.
* Experience of working within a nursing team.
* Experience of dealing with vulnerable patients.
* Experience of working within an NHS acute setting.
Qualifications
* GCSE in Maths and English at grade C or above, or equivalent.
* Qualified in Phlebotomy.
* Qualified to NVQ health and social care level 3.
* Completed the Care certificate.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Worcestershire Acute Hospitals NHS Trust
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