Summary
As a Technical Support engineer for SINAMICS, you will advise and support our customers with inquiries about the functions, use, handling and commissioning of our drive systems. You will join a community of like-minded early career professionals where you will bond and grow with team-building activities and real problems to solve.
Wage
£23,016 a year
Training course
Electrical or electronic technical support engineer (degree) (level 6)
Hours
Monday - Friday, 08:30-16:30
36 hours 15 minutes a week
Start date
Monday 1 September 2025
Duration
5 years
Positions available
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
You will process inquiries from our customers and Siemens regions worldwide, analyse their problems and develop solutions.
To do this, you will be in constant contact with our customers and ensure that the inquiries are solved promptly, and that customer satisfaction remains high.
You will simulate the solutions developed on test systems and make adjustments as required.
In the case of more complex problems, you will work closely with our sales, product management and product development departments to jointly develop solutions.
With your technical knowledge, you will advise and support our support departments worldwide.
Where you’ll work
Siemens House
Varey Road, Eaton Bank Trading Estate
Congleton
CW12 1PH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BOLTON COLLEGE
Your training course
Electrical or electronic technical support engineer (degree) (level 6)
Equal to degree
Course contents
* How to comply with statutory requirements and stringent organisational safety requirements
* Producing components using hand fitting techniques
* Producing Electrical or Electronic Drawings using a Computer Aided Design (CAD) system
* Preparing and using lathes, milling and other general or specialist machines and High Tech equipment
* Wiring and testing electrical equipment, assembling and testing electronic circuits
* Using computer software packages to assist with engineering activities
* Producing engineering project plans
* Maintaining and improving electrical equipment and systems
* Project management in undertaking engineering activities
* Producing and working to engineering specifications and briefs, presenting and technical problem solving
* Scheduling and managing engineering activities
* Electrical and electronic product manufacturing and testing
* Demonstrating technical and commercial management in planning and managing tasks and resources
Your training plan
Electrical or Electronic Technical Support Engineer (degree) Level 6.
Requirements
Essential qualifications
A Level in:
* Mathematics (grade C or above)
Desirable qualifications
A Level in:
* Physics (grade C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Analytical skills
* Logical
* Team working