Who are we?
At Norty Ltd we are a leading clothing company known for our high-quality garments in the Printwear and promotion industry. As we continue to grow, we are seeking a dynamic and motivated Field-Based Account Manager to join our team and help us strengthen our client relationships and expand our business.
Why work for Norty Ltd?
* £31,000 PA plus a performance-based quarterly incentive.
* Company car
* Travel allowances and expense reimbursements.
* Opportunities for career growth and professional development.
* 33 days holidays inclusive of bank holidays
* A dynamic and supportive work environment with a passionate team.
* Retail discounts
* Employee discounts
* Enhanced sick pay
* Long service recognition – Monetary rewards
* Access to Employee Assistance Programme offering free, independent, and confident counselling and support, 24 hours a day, 7 days a week
* Most importantly our fantastic culture
Role Brief
As a Field-Based Account Manager, you will play a crucial role in developing and maintaining relationships with our key business clients. Your primary responsibility will be to identify and engage potential customers, build rapport, influence and ensure their ongoing satisfaction with our products and services. You will be the main point of contact between the company and our clients in the South East of England.
Reporting
Business Development Manager
Responsibilities
* Building and maintaining strong long-term relationships with our existing clients, acting as their main point of contact and understanding their specific needs and requirements.
* Regularly visit clients' premises to conduct product presentations, gather information specific to each client and identify upselling and cross selling opportunities.
* Keeping abreast of industry trends, competitor activities, and market conditions to identify new business opportunities.
* Successfully representing our brands and the company by providing exceptional customer service by promptly addressing client inquiries, concerns, and complaints.
* Being a ‘team player’ by contributing to a hugely positive and supportive company culture.
Qualifications
* Proven experience out ‘in the field’ in a similar role.
* Excellent communication, negotiation, and presentation skills.
* Ability to build and maintain strong relationships with clients and colleagues.
* Self-motivated ‘no excuse’ mentality with a proactive approach to problem-solving.
* Willingness to travel frequently and work independently in the field, including minimum 5 team building trips to Scotland per year.
* Proficiency in using CRM software and MS Office suite.
If you are a highly motivated and customer-focused individual who can work independently in the field we would love to hear from you. Please submit your CV. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Type: Full-time
Salary: £31,000.00 per year
Schedule:
* Monday to Friday
Education:
* A-Level or equivalent (preferred)
Experience:
* Account management: 1 year (preferred)
* Sales: 1 year (preferred)
Licence/Certification:
* Clean driving licence (required)
* Right to work in UK (required)
Work Location: On the road
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