What's involved with this role: Title: Temporary SEND Administrative Assistant – Education Job Ref: Durham 1003399915077022 Pay Rate: £11.98 per hour PAYE Hours per week: 35-37 Monday – Friday, normal working hours Role Length: This opening assignment is for 7 months City: SPENNYMOOR 4 on 2 off shift pattern - immediate requirement Hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. During a period of training more office based days could be required The post holder will provide professional and efficient administrative support to facilitate the day to day running of the Service and will make up part of the wider Business Services administration team undertaking statutory duties to support the SEND Case Work team. Operating the SEND data management system, keeping information up to date and progressing Education, health and care reviews is a key part of this role. Applicants must be able to work under pressure and be able to plan and prioritise workloads to meet deadlines and timescales. Attention to detail is key along with the ability to work quickly, accurately, and methodically through high volumes of work. Key responsibilities: Liaising with parents and professionals for children with Special Educational Needs. Support SEND Caseworkers with the updating and issuing of Annual reviews of EHC Plans. To take responsibility for tracking a caseload for children/young people and reporting progress as required to the case worker. Take responsibility for requesting and pursuing all education, medical and social care advice relating to the EHC assessment process as directed by Case workers. Manage children/young people’s electronic files to ensure they are comprehensive, accessible and up to date. Support Case workers to ensure all reports are prepared and submitted in a timely manner for panels. Take responsibility for ensuring recommendations from panels are actioned and recorded with a clearly documented audit trail. Ensure all casework and recording is in line with quality assurance processes and procedural guidance. Ensure accurate and timely recording of process and information on databases. Qualifications: Educated to NVQ Level 3 (or equivalent) in a relevant subject area. Knowledge: Experience: Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation. Experience of working in Special Education or an Educational environment Office administration experience. Experience providing administration support to a range of staff Customer Service experience. Skills & Abilities: Good listening and communication skills (written and verbal). Good organisation skills. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite). Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Please feel free to apply to us direct via jobstclrec.com by quoting the job reference and exact job title. To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles. ALD Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please