Housing Support Worker
Ongoing Temporary
Location: County Durham
Sellick Partnership is currently assisting in the recruitment of a Housing Support Worker to join a reputable social housing organisation based in County Durham.
Role Overview: The Housing Support Worker will be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. This involves working closely with the allocations and letting team to onboard new tenants, setting up payment plans for customers who fall into arrears, managing anti-social behaviour, and resolving customer complaints effectively.
Duties of the Housing Support Worker:
1. Neighbourhood and tenancy management
2. Anti-social behaviour management
3. Allocations and lettings
4. Empty property management, customer viewings, and welcome visits
5. Income management
6. Customer involvement, empowerment, and inclusion
7. Tenant liaison and support
Requirements of the Housing Support Worker:
1. Experience in a similar housing officer/housing partner position
2. Previous customer service experience, managing complex cases and working with vulnerable people ideally in a housing context
3. Full UK driver's license (Essential)
If you want to hear more about the Housing Support Worker role, please contact Nyari Breslin at Sellick Partnership Derby or click apply now.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and supports applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years of experience, hourly rates, and salary levels purely as a guide, and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website. #J-18808-Ljbffr