Key Responsibilities
1. Oversee the entire day-to-day operation of the shop in a fast-paced environment.
2. Utilize commercial skills to maximize sales and profit while minimizing wastage.
3. Ensure consistently high levels of availability and merchandising, delivering an efficient, legal, and secure store operation.
4. Improve and maintain customer satisfaction.
5. Manage your team using people skills, including leading, inspiring, and handling tasks like organizing holidays and managing absences.
6. Create a supportive culture of care, belonging, pace, and productivity.
7. Engage and lead partners in delivering and embedding change consistently and effectively within the shop.
Essential skills/experience you'll need
1. Experience leading a team in a fast-paced, customer-focused environment.
2. People management skills.
3. Demonstrate a passion for and understanding of retail.
4. Resilience to support and plan your team's response to change.
5. Ability to influence stakeholders.
6. Advanced communication skills.
Desirable skills/experience you may have
1. Experience supporting the Disciplinary and Grievance process.
2. Regulatory Compliance Management.
3. Personal Licence Holder.
4. Food Hygiene Level 3.
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