Medical Secretary/Personal Assistant
Hybrid – From home and clinic based in Cheltenham
Full time
£27,000 - £30,000 per annum
A fantastic opportunity for an experienced Administrator to join a growing private clinic as a Medical Secretary/PA to a Consultant Ophthalmic Surgeon.
Responsibilities:
* Answering all incoming calls, dealing with enquiries and taking accurate messages
* Replying to emails and web enquiries
* Registering patients onto internal database and arranging consultations
* Manage patient appointments
* Greet patients and visitors warmly during clinic days
* Co-ordinating surgeries
* Liaising with opticians, GPs and hospitals via telephone and email
* Uploading patient referral letters, images and scans etc, onto database
* Invoicing patients
* Taking payments from patients
* Chasing outstanding invoices from patients and insurance companies
* Ordering lenses
* Keeping diary up to date and keeping Consultant informed
* Keeping database updated with patient records and information
* General administrative tasks including filing, data entry and maintaining office supplies
* Look after incoming and outgoing mail
Requirements:
1. Proven experience in an administrative or office role is preferred
2. Experience within a medical or opht...