Job Description
We are currently seeking a Daily Operations Manager who is an energetic and passionate individual, willing and able to handle various situations ranging from patient relations, facilities issues, scheduling issues, and more as they arise. It is essential to have someone who can manage the daily operations of our large practice effectively and is willing to jump in to 'get the job done.'
Essential Duties:
* Manages daily practice activities and assigned operational areas for multiple locations.
* Manages day-to-day operations in offices, including front office staff and patient situations.
* Develops and establishes policies, procedures, and objectives for offices and staff for assigned areas.
* Analyzes general and specific business conditions as they relate to operational issues and consults with the Administrator for areas of improvement.
* Within scope of authority, oversees the development of systems (both manual and automated) to properly support practice-wide activities based upon business needs.
* Assists in IT and technical endeavors - knows enough to troubleshoot and help get things operational in a pinch. (Experience with EClinicalWorks EMR is a plus.)
* Promotes effective communication and adequate information flow within the practice.
* Handles initial HR situations and duties - interviews, hiring, onboarding, coaching, and terminations as needed.
* Experience with physician credentialing with facilities, keeping up with physician CME and licensing for physicians.
* Travel between sites is required on a routine basis.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Occasionally lifts and carries items weighing up to 40 lbs.
Company Description: Texas Ear, Nose, & Throat Specialists, L.L.P. is an independent, physician-owned specialty practice focusing on providing quality and efficient patient care in a compassionate environment. We have 4 locations with 8 physicians, 1 physician assistant, and 3 audiologists currently. We have multiple locations but are still a small practice with just over 45 employees. We offer a busy, fast-paced schedule, loyal patients, a great referral base, and a family-centered work environment.
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