Our client is seeking an experienced Engineering Manager to join their team in Brentwood. In this role you will lead and manage a team of engineers, whilst overseeing parts ordering and working closely with various departments within the business to ensure excellent service to customers.
Key Responsibilities:
* Provide leadership, coaching, and mentorship to a team of engineers to ensure high performance and job satisfaction.
* Optimize the team's performance and resource utilization to maintain operational efficiency.
* Manage parts ordering, returns, and inventory to ensure engineers have the necessary tools and materials.
* Ensure timely completion of job sheets, maintaining accurate records of work completed and issues encountered.
* Work closely with Contract Managers to enhance customer satisfaction, resolve service issues, and implement improvements.
* Track and monitor engineers' ETA compliance to ensure punctual service delivery.
* Develop and implement processes to improve the team's efficiency and effectiveness.
Qualifications:
* Bachelor's degree in Engineering or a related field (preferred).
* Proven managerial experience, ideally in an engineering or technical environment.
* Strong leadership and team management skills, with the ability to inspire and develop a high-performing team.
* Excellent communication and interpersonal skills for effective collaboration with stakeholders.
* Solid understanding of parts ordering, inventory management, and technical support operations.
* Ability to manage multiple priorities and deadlines in a dynamic environment.
* Familiarity with health and safety regulations and best practices in engineering.
* Experience in contract management and customer service is advantageous
Working Hours:
* Monday to Friday
* 8 hour days
Benefits:
* 45,000 - 50,000 Base Salary
* Structured Monday-to-Friday schedule
* Health and wellbeing programme
* Opportunity to lead and develop a high-performing engineering team
* Collaborative and dynamic work environment
* Potential for career development and growth
* Exposure to diverse engineering challenges and projects
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