Lotus Bakeries, founded in 1932, operates worldwide in the indulgent and natural snacking segment with brands including Lotus®, Biscoff®, nākd®, TREK®, BEAR®, Kiddylicious®, Peter’s Yard®, Dinosaurus®, Peijnenburg® and Annas®.
Headquartered in Belgium, Lotus Bakeries is a dynamic and internationally oriented company with production facilities in Belgium, the Netherlands, France, Sweden, South Africa and the United States. A third production facility for Biscoff is currently under construction in Thailand and will be operational by 2026. It has 23 sales organizations in Europe, America, Asia and Australia.
Lotus Bakeries also works with commercial partners in approximately fifty countries worldwide. Lotus Bakeries has around 3,000 employees and achieved a revenue of EUR 1,063.0 million in 2023. Lotus Bakeries is listed on Euronext Brussels and is part of the BEL20-Index. The majority of shares are owned by the Boone and Stevens family.
Working as part of the UK SOF, SOF Europe team and working closely with Head of Sales, these would be some of your main responsibilities:
* Responsible for the sales & management of a selection of retail customer accounts under guidance from the Retails Sales Director.
* As a NAM, your main responsibility will be on convenience accounts including: Asda, Waitrose, Ocado, Booths, Nisa, Costcutter, Dhamecha, Fillshill and new business.
* Full account management & P&L responsibilities.
* Visit all allocated customer contacts to foster strong working relationships.
* Generate & retain multiple relationships across the account network, from head office right through to regional where appropriate to help facilitate the success of the accounts.
* Compose and deliver customer account plans with goals and priorities reflecting wider Biscoff UK branded Sales & Marketing strategy.
* Detailed planning & preparations for the customer meetings with effective follow-up.
* Effective presenting / negotiating at customer meetings when appropriate.
* Co-ordination, monitoring and review sales & promotional activity where appropriate.
* Effective forecasting and planning input, relating to customer portfolio.
* Manage customer spend in line with budgets.
* Complete sales support administration tasks, sales report promotional reports etc (using customer epos and internal SAP).
* Effective maintenance of customer administrative systems, pricing & links with customer service.
Alongside living our TOP values of Team Spirit, Open Dialogue, and Passion, the most important things we’re looking for from you are:
Experience:
* Min 2 years practical experience in an FMCG retail sales environment at NAM level looking for a change in role & step up.
Education (degree):
- requires degree or equivalent.
Competence profile:
- Comply with required competencies linked to Lotus Bakeries’ Leadership Competence model →
- Lotus Bakeries “TOP” values
Specific knowledge:
- Sales & Negotiations above basic level (training available if required – Sentinel & GAP).
- Knowledge of the UK Retail industry & customer base within it.
- Windows office.
- Strong Excel operator.
- SAP
Language: English
Personal competences:
* Team player
* Determinded
* Tenacious
* Reliable
* Positive
* Strong commercial operator
This role will be expected to travel to customer meetings at head offices throughout the UK. The role is based in Wilmslow, Cheshire.