Role: Customer Service Advisor
Location: St Neots, Cambridgeshire
Hours: 9am - 5pm Mon - Fri
Salary: £24,400 plus bonus
Due to continued growth, OA are supporting our client to recruit Customer Service Advisors in St Neots. This role would suit you if you like working in a busy, fast-paced environment.
What's in it for you?
1. Salary £24,400 plus bonus
2. 32 days holiday including bank holidays
3. Pension: 4% Company Contribution
4. Healthcare Cover
5. Bonus paid quarterly
What will you be doing?
1. Processing orders
2. Answering a large volume of inbound calls
3. Dealing with customer queries and handling complaints by phone, live chat, and email
What we would like from you:
1. Previous experience of dealing with large volumes of customer queries via telephone and email
2. Sound working knowledge of Office Applications, especially Microsoft Excel
3. Excellent written and verbal communication skills
4. Good attention to detail
5. The ability to work under pressure and to deadlines
Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency/business. Your application will be considered in competition with others and we will contact you within 3 working days.
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