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Business Support Coordinator | Birmingham
Reference No 31607
Job Title: Business Support Coordinator | Birmingham
Type: Permanent
Salary: Competitive
Division: Commercial
Department: Birmingham Commercial (10000069)
Location: Birmingham
Knight Frank is looking to hire a Business Support Coordinator to provide administrative support for Birmingham Valuation and Automotive teams. The role could be worked full time or on a part-time basis with hours spread across the week.
We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential, and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 600+ offices across 50 territories.
This is a role for a highly motivated Business Support Coordinator responsible for providing an effective and efficient administrative support service to the Birmingham Valuation and Automotive teams.
Responsibilities:
1. Provide administrative support to the Birmingham Valuation and Automotive teams, including meeting and call coordination.
2. Act as team ambassador while fulfilling additional roles such as Fire Marshal and First Aider.
3. Raise client invoices and support expense claims for Partners when required.
4. Attend and minute team WIP meetings, ensuring actions are followed up.
5. Help ensure all team members complete mandatory training on time.
6. Manage diaries, book meeting rooms and calls, and coordinate internal/external meetings.
7. Organise corporate travel, conferences, strategy days, and prepare relevant attendee packs.
8. Liaise with IT to troubleshoot issues and support system efficiency.
9. Collaborate with other business support colleagues to increase departmental efficiency.
10. Support induction and offboarding processes for new starters and leavers.
11. Maintain accurate records and ensure electronic filing is compliant for audit purposes.
12. Support Hub data entry, instruction registration, and data quality improvements.
13. Produce and format documents such as Terms of Business, reports, and PDFs.
14. Act as Marketing Coordinator, liaising with marketing teams and managing social media.
15. Support pitches, events, and CRM-related business development activity for the team.
Key Experience Required:
1. 2+ years experience in a similar operations or administrative role.
2. Proficient with Microsoft Office packages.
3. Excellent standard of English grammar and spelling.
4. Strong attention to detail.
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