Requirements
* Customer-Centric Thinker: You have an innate ability to empathise with customers, understand their needs and translate them into exceptional product experiences. You champion their voice at all times.
* Analytical Decision Maker: You rely on data to make informed decisions and have a track record of analysing metrics to prioritise and improve product performance.
* Long Term Strategist & Day to Day Executor: You're comfortable owning the long-term product roadmap but equally happy to roll your sleeves up and PM day to day (e.g. calling customers, scoping PRDs, managing the Product team, managing stakeholders).
* Exceptional Communicator: You’re skilled at articulating complex concepts clearly to a variety of audiences, from technical teams to customers and stakeholders.
* Experienced Operator: You’ve led product teams in a fast-paced, high-growth environment, ideally within Seed-Series B consumer facing (B2C) start-ups.
* Conceptually Curious: You don’t need to have worked in Energy or Finance before, but you’re excited to go deep and grasp complex concepts to tackle long-standing customer problems in innovative ways.
What the job involves
* Product Strategy Ownership: Define, prioritise and own the multi-year product strategy to build a mass market decentralised energy product which competes with traditional grid energy and is deeply loved by its consumers.
* Customer Insights: Obsessively engage with customers (qual & quant) to understand their needs, pain points, and feedback, translating insights into actionable product improvements.
* Product Development Lifecycle: Lead end-to-end product development, including scoping, writing, and refining PRDs.
* Stakeholder Alignment: Collate requirements across stakeholders (Marketing, Sales, Lending, Compliance, Operations, Finance) and prioritise their requests within the context of the business objectives.
* Team Leadership: Facilitate the day to day (e.g. stand-ups, weekly planning, refinement, track workstream progress) as well as build and mentor a world-class Product team that is passionate about understanding customers and solving their problems.
* Iterative Improvement: Cultivate a culture of experimentation and learning by running A/B tests, gathering feedback, tracking KPIs, speaking to customers and measuring impact.
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