The Directorate for Strategic Planning and Student Administration is at the forefront of supporting and enhancing the student journey through the University. Its primary focus is to work with Faculties to support growth, innovation, and development. Key drivers for the Directorate include looking to work in new ways and is predicated upon the following principles:
* Simplification of processes
* Process automation wherever possible
* Increase self-service for students and staff
* Expectation of continuous adaptation and change.
The Scheduling, Assessment and Awards function within the Directorate is responsible for the administration of a wide range of functions including Timetabling, Engagement Monitoring, Assessment Boards, Transcripts, Certification, and Student Prizes.
The Directorate has a vacancy for an Assessment and Awards Officer. This role will report to the Progression and Awards Manager. They will support activities across Scheduling, Assessment, and Awards and the Directorate as a whole, but will also have the following primary areas of responsibility:
* Take responsibility for and maintain records related to student progression and award
* Provide frontline advice and support to students, including through online support
* Understand and manipulate data and work closely with colleagues in Student Record Systems to ensure successful data movement, recording, reporting, and accessibility
The successful candidate will have excellent people skills, keen attention to detail, as well as excellent organization and IT skills. They will also be able to learn new skills quickly and apply these effectively, as well as possess the ability to troubleshoot and independently problem-solve. Time management and the ability to prioritize and meet concurrent demands and deadlines is essential to meet the needs of this busy and diverse role.
The role will play a key part in the exciting and challenging developments within the University. As such, key amongst the attributes is being a creative and confident thinker; personal dynamism and innovative approach; and the ability to adopt a flexible and positive outlook.
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