Job summary
Community Hospital Alcohol Team is a community-based team working closely with UHNM to provide alcohol support to the community of Stoke on Trent for patients that attend emergency portals with harmful use of alcohol.
We reduce the risk associated with alcohol and promote change to improve the health and social welfare of patients. The community alcohol support worker (CHAT) will support the alcohol detox nurses within the team. This post is part time, 30 hours per week.
We offer a 7-day nurse led service and our hours are 8am - 4pm providing increased support as required.
We provide Psychosocial Interventions for up to 12 weeks from discharge at UHNM, this being harm reduction, relapse prevention and seamless referrals on to recovery services.
Main duties of the job
To support earlier discharge from hospital / admission avoidance for suitable patients with alcohol related problems.
Assist Service Users who are utilising multiple emergency services ambulance, A&E, IOU, Harplands, crisis teams.
Provide increased support for service users with co-existing complex physical health needs ( chronic liver disease, end of life) that require a coordinated case management approach.
Deliver increased support for people known to be difficult to engage in services and who require an assertive management approach ( require home visits, greater number of contacts to remain engaged).
To assist Registered Professionals in assessments and care planning/ implementation and evaluation of individualised care plans.
About us
As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.
We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS ( As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.
Job description
Job responsibilities
Communicates with service-users and carers, all members of the multi-disciplinary team and staff in external agencies using a variety of methods including Information Technology.
Regularly report and effectively communicates service-users health status and care aims in Halo System and providing verbal reports to Registered Health Professional staff members and other members of the multi-disciplinary team.
Relates appropriately with service-users, carers, colleagues and others at all times maintaining professional boundaries.
At all times ensures that own actions, support the equality, diversity, rights and responsibilities of individuals.
Identifies, minimizes and reports risks of danger, harm and abuse upwards to senior colleagues.
At all times minimizes risks to self and others by undertaking safe working practices.
At all times works within agreed and established Trust policy and operational procedures.
Works with other the Royal Stoke Emergency Department and other services to promote seamless service-user person centered care from referral, transfer and discharge through the identified care pathways.
Responsible for contribution towards planning and undertaking delivery of planned therapeutic activities with an identified group of service users.
Responsible for undertaking elements of a specific alcohol and holistic assessment, under the direction of Registered Health Professional staff. Responsible for regularly working with service users to negotiate and review existing plans to address identified needs under the supervision of Registered Professionals.
Work in partnership with service-users to assist them in identifying recovery planning that is meaningful to them and supports agreed health outcomes.
Regularly supports service-users to access a range of activities and services to maintain their independence and promote their health and wellbeing.
Regularly provides advice and guidance to Service-users promoting healthy activities and lifestyle choices.
Regularly supports Registered Practitioners and Service-users during activities to meet their physical substance misuse and mental wellbeing.
Regularly supports service-users in meeting their assessed personal care needs.
Regularly provides information, support and guidance to Carers, Friends and Relatives of service-users, maintaining appropriate confidentiality.
At all times takes responsibility for own personal and professional development and supports the development of colleagues, students, trainees and volunteers.
Regularly access and make use of supervision.
Regularly participates in activities focused on the delivery of a high-quality customer-focused service.
Regularly undertakes activities to (and makes suggestions about how to) improve services.
Person Specification
Qualifications
Essential
1. Advanced Appresnticeship in Mental Health and Social Care or NVQ 3 in substance misuse with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills)
Experience
Essential
2. Experience of working with people with substance misuse needs as a member of a multi-disciplinary team.