Job summary ? The Lancashire SAFE Centre has a newly created role in a centre coordinator and crisis worker to support the quality manager and centre manager to help run the daily activity of the centre and work towards achieving forensic science regulator (FSR) UKAS accreditation by 2nd October 2025. ??? The centre is a niche specialism that provides forensic examination to those patients who have sadly experienced sexual assault and/or rape. The service provides cover 24/7, 365 days a year via on-call crisis workers and sexual offence examiners to the population of Lancashire and South Cumbria. ? We are seeking a motivated, enthusiastic, and driven individual to join us to work alongside the centre manager, quality manager, matron, and clinical director as well as liaising with Lancashire Constabulary, Victim Services, safeguarding, the police and crime commissioner, and NHS England to deliver this high-quality service. ? Sound like something that may be for you? Get in touch, we'd love to hear from you. ??? You will be reporting to the SAFE Centre Manager. The SAFE Centre Co-Ordinator and Crisis Worker will be responsible for assisting the Centre Manager in the day-to-day running of the SAFE Centre. ? Note: As part of the requirement for this role, you must be willing to submit a DNA sample for storage on the staff elimination database for purposes of exclusion from investigation only. Main duties of the job ? Reporting to the SAFE Centre Manager, you will be required to train to hold the role of crisis worker, supporting any cases during the core hours of the service where there may be rota gaps and non-recent cases. ? You will work alongside a forensic examiner and run the monthly paediatric GUM clinic and all associated GUM administration work. In addition, undertake all of the welfare calls ? offered to all patients who attend the SAFE Centre as a follow-up within 2 weeks of attendance, ensuring that the patient's well-being is at the heart of the call. ? You will assist the Centre Manager and Practice Development in the recruitment and training of crisis workers, providing ongoing CPD development and portfolios of evidence. ? You will also assist the work of the centre Quality Manager in achieving and maintaining the UKAS accreditation. ? There is a potential to be required to work until 19:00 (approximately 1-2 times per week) at some points in order to support the daytime crisis worker rota. This will be discussed in more depth at the interview. ? Interested applicants are advised to contact the centre prior to applying. Please note, it may not be possible to facilitate a physical visit/look around the department given the nature of the centre and the cases that may be in the unit at the time. About us We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria. Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns. You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of. Date posted 21 February 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year Per Annum, Pro rata Contract Permanent Working pattern Full-time Reference number 438-PB2704 Job locations Royal Preston Hospital Sharoe Green Lane Preston PR2 9HT Job description Job responsibilities To provide telephone support and information to other professionals, patients, and patients families. To offer limited telephone support to callers requiring assistance surrounding sexual assault, adhering to Centre and Trust policies and procedures. To support the running of the monthly paediatric GUM clinic and prepare all administration for this. Assist the quality manager with the preparation of UKAS accreditation and yearly maintenance of the standards to ensure accreditation is maintained. Assist the centre manager and the quality manager in setting, monitoring, and maintaining standards in the SAFE Centre. To support the service to maintain a quality management system and roll out core training for all staff on how to use it. To support the outreach and practice development lead in the recruitment and specialist training of crisis workers and supporting the promotion of the work of the SAFE Centre. Maintain and develop own professional competence and seek to extend the scope of personal knowledge and skills within the role. Communicates all relevant information to the multidisciplinary team, both internally and external organisations as required. Ensures environment is safe, well equipped, and compliant with standards for UKAS accreditation. Maintain accurate and complete records of all care activities, in a timely manner, adhering to local and professional standards for documentation. Support the crisis worker rota in hours. Promote equality in care and practice by recognising, respecting, and meeting the needs and choices of individuals accessing the SAFE Centre. Ensure rota is maintained and distributed to the relevant organisations. Job description Job responsibilities To provide telephone support and information to other professionals, patients, and patients families. To offer limited telephone support to callers requiring assistance surrounding sexual assault, adhering to Centre and Trust policies and procedures. To support the running of the monthly paediatric GUM clinic and prepare all administration for this. Assist the quality manager with the preparation of UKAS accreditation and yearly maintenance of the standards to ensure accreditation is maintained. Assist the centre manager and the quality manager in setting, monitoring, and maintaining standards in the SAFE Centre. To support the service to maintain a quality management system and roll out core training for all staff on how to use it. To support the outreach and practice development lead in the recruitment and specialist training of crisis workers and supporting the promotion of the work of the SAFE Centre. Maintain and develop own professional competence and seek to extend the scope of personal knowledge and skills within the role. Communicates all relevant information to the multidisciplinary team, both internally and external organisations as required. Ensures environment is safe, well equipped, and compliant with standards for UKAS accreditation. Maintain accurate and complete records of all care activities, in a timely manner, adhering to local and professional standards for documentation. Support the crisis worker rota in hours. Promote equality in care and practice by recognising, respecting, and meeting the needs and choices of individuals accessing the SAFE Centre. Ensure rota is maintained and distributed to the relevant organisations. Person Specification Qualifications & Education Essential Degree or substantial equivalent experience in relevant subject areas Evidence of continuous relevant professional development Desirable Project management experience Leadership qualification Knowledge & Experience Essential Experience of working in a healthcare setting Previous experience of working in an NHS organisation Experience with using Excel formulas, functions and pivot tables, MS Word and MS Access Line management / Supervisor experience Desirable Previous experience of working with complainants of sexual assault Awareness of the Forensic Regulator guidelines and how they fit into SARCs Experience of clinical work in a healthcare setting Experience of working in a SARC Experience in project management / change management Experience of clinical work / working with patients Experience of working with victims of abuse / sexual assault or vulnerable people Experience in safeguarding policies and procedures Person Specification Qualifications & Education Essential Degree or substantial equivalent experience in relevant subject areas Evidence of continuous relevant professional development Desirable Project management experience Leadership qualification Knowledge & Experience Essential Experience of working in a healthcare setting Previous experience of working in an NHS organisation Experience with using Excel formulas, functions and pivot tables, MS Word and MS Access Line management / Supervisor experience Desirable Previous experience of working with complainants of sexual assault Awareness of the Forensic Regulator guidelines and how they fit into SARCs Experience of clinical work in a healthcare setting Experience of working in a SARC Experience in project management / change management Experience of clinical work / working with patients Experience of working with victims of abuse / sexual assault or vulnerable people Experience in safeguarding policies and procedures Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Lancashire Teaching Hospitals NHS Foundation Trust Address Royal Preston Hospital Sharoe Green Lane Preston PR2 9HT Employer's website https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)