Change Manager - Enabling Functions (Project One)
Slough - Hybrid
FTC until June 2026
KP are working with Intersnack their parent company to run a transformational project to standardise and simplify processes and systems with an Infor ERP implementation. This of course involves a lot of change.
We want to employ Change Managers to be an integral part of the project team to successfully embed changes to ways of working which will impact all our colleagues.
The Change Manager for Enabling Functions will manage change for enabling function workstreams including Finance & Controlling, Governance/Risk/Compliance, Master Data & Reporting.
What’s in it for you?
We believe in giving back and making sure you're happy and thriving. Here's a taste of what we offer:
* Bonus scheme – with an excellent track record of over-achievement
* Annual Salary Review
* Medicash health cash plan/Private healthcare/Digital GP/Best Doctors (2nd Medical Opinion service) and Cancer care
* Company sick pay (eligibility criteria exist)
* Holiday buy scheme
* Electric Vehicle Scheme
* KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools
What will you be doing?
The Change Managers role is to complete a detailed change impact analysis and then develop a plan to mitigate the impacts through Organisational Alignment, Communications and Training. Developing and Delivering Communications & Hands on System Training as well as One Click User Guides and Videos to ensure that changes to Roles & Responsibilities and new Ways of Working are understood and adhered to.
The Change Manager owns the planning, execution and follow up for change management: Stakeholder Management/ Gap and Impact Analysis/ Org Alignment / Communication / Training / Business Readiness Assessment for Go Live. Escalating where necessary to their Workstream Lead and Change Lead to ensure that the function is ready for go live from a change management perspective.
Detailed change planning in consultation with the Business Lead and Workstream Leads is essential, as the changes to system and ways of working are significant. The Change Manager will work hand in hand with the Business Lead, Workstream Leads and subject matter experts who understand these areas in depth. An in depth understanding of Finance & Controlling will enable the change manager to succeed in this role.
The Change Manager will be supported in defining and delivering change by the Change Lead, HR Transformation Partner, Communication Manager and Training Manager. The Change Manager for Enabling Functions will also work alongside a Change Manager for the Core function workstreams.
The project phases inform the Change Manager’s tasks and each phase of our Project One Template has discrete milestones and deliverables.
Change deliverables by phase are as follows:
Plan
* Onboarding to KP - Project One Template & Workstream - Change Strategy, Plan & Approach.
Business Process Walkthrough
* Detailed Impact Analysis by L4 Process & Task with proposed change mitigations for Organisational Alignment, Communications & Training
* Review with Workstream Lead & Change Lead to ensure consistency of approach and alignment of the cross functional end to end change plan
* Delivery of the Organisational Alignment Plan, Communication Matrix (Messages, Channels, Media, Audiences) & Training Matrix (Course Curriculum, Delegates, Development Plan & Delivery Plan)
Build
* Draft the Organisational Alignment Plan with the HR Transformation Partner for review/approval
* Draft the End User Communication Campaign for your Workstream, tailoring by site and function, working with the templates and communication manager to ensure consistency across the project
System Integration Testing
* End User Training will be delivered through Train the Trainer by members of the Group Team to the UK Project Team
* Enhance the end user training handed over by the group team working with the training templates and training manager to ensure consistency across the project of all training collateral. Includes role based training courses (concepts, system demo, hands on exercises), training scripts, quick reference guides and videos
* Deliver User Acceptance Testing (UAT) training which is a dry run of end user training to those conducting UAT.
User Acceptance Testing
* Update all training collateral post UAT
* Work with Change Ambassadors and HR in Site/Function to deliver communication campaigns
* Work with Change Ambassadors and L&D in Site/Function to schedule End User Training
* Deliver Train the Trainer to Key Users by Site/Function to enable training delivery
Cutover
* Oversee communication by Site/Function for your Workstreams/Functions
* Oversee training by Site/Function for your Workstreams/Functions
* Co-ordinate the Business Readiness Assessment with the Change Ambassadors, Training Manager, Communication Manager and Workstream Lead by Site/Function
Post Go Live Support (PGLS)
* Ensure the Go Live and Ongoing Support Briefing is received by end users and understood
* Be the point of contact to action any amendments required to any training collateral post go live
* Ensure the Communication Library is up to date for your workstream
* Ensure the Training Library and One Click Help is up to date for your workstream
* Celebrate success of embedding change and adopting new ways of working for your workstream
* Capture feedback from the end users in your function on the approach to change management with an ABCD – Achievements, Benefits, Concerns & Do Next – for Org Alignment, Training & Comms
#LI-SC1 #CVL #LI-Slough
We’d love to hear from you if you can demonstrate the following knowledge, skills and experience:
* Change Manager with a background in ERP implementations in FMCG/Retail
* Manufacturing experience or Finance experience essential.
* Deep working knowledge of finance and controlling end to end. Adept at understanding and communicating changes to highly specialised processes as well as those that touch the entire KP population
* Ideally has been through a major systems & process implementation within their function where there were significant software, technology, process and change management aspects
* Strong analytical skills for Impact Analysis and Change Mitigation including Organisational Alignment, Communication & Training
* Exceptional written and oral communication skills for drafting communication content and enhancing & creating learning for role based training courses, system demonstrations, quick reference guides and videos
* Needs the skills to deliver effective business change for complex FMCG business processes that will include changes to roles and responsibilities, changes to existing processes and changes to the technology and systems
* Core capabilities including Change Impact Analysis and mitigation plans for Organisational Alignment, drafting Communications along with the development and delivery of Hands On End User Training – including environment, data & access set up.
* Competent in the use of the Microsoft Office Suite and managing the training environment set up, training data set up and access to the training environment for all end users
* Ensuring that an approach to delivering data accuracy at each step of the end-to-end process as the new systems and ways of working are designed and delivered will require coaching and influencing a highly skilled and experience KP team
* Has gravitas within the function, respected by peers in the function, relationship management skills, ambitious, curious, driven, open minded, ability to shape the future
* Sensitive to the people aspects of the potential changes - appropriate communications language, level of role change, what effective training & education looks like
* Collaborative approach to working within the KP Business and the Project One Project Team